Voip Caller ID Time Incorrect

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Omyck

23 posts

Geek

#24174 17-Jul-2008 09:09

Just wondering if anyone has an ideas. I am on xnet vfx which is all good except that when I recieve all call and its missed, the time that is recorded on the phone gets reset to the 1st of Jan 2008.
I have reset the time on the phone but it just gets reset each time. I have also checked the router time and it is correct.
So any idea where the time is coming from? Or why its getting reset?

hairy1

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#148757 17-Jul-2008 09:25

Are you using a WRTP54g or something else? I had this problem and WXC fixed it. The fix for me was that the router picks up time from the WXC server in voice section -> system. In here should be two IP addresses of the WXC time server 58.28.4.2 and 58.28.6.2. The issue I had was that every time the router reset it would drop the DNS numbers out of the voice section.

If you put those DNS addresses in (as above) and reboot your router and they are still there after the reboot you are good to go.

Cheers,

Matt

My views (except when I am looking out their windows) are not those of my employer.

Omyck

23 posts

Geek

#149001 17-Jul-2008 20:52

I tried the dns settings but nothing has changed.

My router is a WAG54GP2, if that helps.

Any other ideas?

maverick

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#149057 18-Jul-2008 05:54

Is the router Time correct in the Voice status page Omyck ?

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Omyck

23 posts

Geek

#149064 18-Jul-2008 07:52

This is the time under voice - info - system status which is wrong 1/1/2003 17:40:59

But how do I change this?

maverick

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#149067 18-Jul-2008 08:02

Send me your details , VFX Phone number

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

thinhvy

136 posts

Master Geek

#149363 19-Jul-2008 00:03

maverick: Is the router Time correct in the Voice status page Omyck ?

My router time is also incorrect as well.It is set to 1/1/2003.Could you please help me change it

Thanks

maverick

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#149402 19-Jul-2008 09:40

There will be a change in the next couple of hours to address this, you will need to restart your box if you do this after 12 today if I don't post here first.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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maverick

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WorldxChange

#149429 19-Jul-2008 11:38

should be good to go now on a restart of your device.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

thinhvy

136 posts

Master Geek

#149438 19-Jul-2008 12:02

maverick: should be good to go now on a restart of your device.

I have restarted my device by turned the power off for 10 seconds and turned it on.My current time on computer is 12.02 but on the router is: 1/1/2003 12:07:40

Omyck

23 posts

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#149439 19-Jul-2008 12:22

Awesome that worked. Thanks Maverick

maverick

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#149445 19-Jul-2008 12:50

thinhvy:
maverick: should be good to go now on a restart of your device.

I have restarted my device by turned the power off for 10 seconds and turned it on.My current time on computer is 12.02 but on the router is: 1/1/2003 12:07:40

Sorry don't know who you are to check sorry.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Omyck

23 posts

Geek

#157259 15-Aug-2008 17:50

This has happened again anyway to stop this from happening.