Hi all,
I'm looking for recommendations on a cloud based voip system to replace our current old on prem system please.
100 users across a dozen branches, NZ wide. Small call center.
Thanks
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Are you looking for someone to run and manage from end to end or just host the system for you to manage with some initial setup?
One of my larger customers uses Telesmart, who provide a hosted Shoretel/Mitel system. They have been fantastic to deal with and the migration process has been incredibly smooth even with number ports etc
they/them
Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.
Hi Dust2, welcome to Geekzone if we haven't done it already!
NOW Phone and Broadband utilize Mitel Cloud Voice services
They'd be happy to get in contact with you, you can either DM me some contact details and I can pass this on directly to our Sales Manager,
or alternatively you can set up a meeting here: https://www.nownz.co.nz/business/book-a-meeting/
Cheers!
World of Warcraft Veteran, Avid Sci-Fi Geek.
ISP - Technical Support - Lines and infrastructure.
3CX is awesome. No crazy licensing, no vendor lock-in, just a good time.
Previous post... https://www.geekzone.co.nz/forums.asp?forumid=43&topicid=249221&page_no=1#2228739
Vodia seems to be making inroads in NZ. SnapperNet has recently stopped supplying 3CX and switched to Vodia.
Has some interesting features that make sense for Cloud, like multi-tenant for service providers.
they/them
Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.
I've assisted a few companies with the switch to Voyager and it has been pretty seamless - https://voyager.nz/business/voice
All cloud based, supported by them. Could be worth contacting them.
Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)
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Opinions are my own and not the views of my employer.
2d could do you a bundle with your mobiles :) They run a decent system. If your running a call center then go with someone who has good redundancy built in right from your Comm's through to the PSTN side of things
edit:// Not associated with 2d apart from being a customer for transit services
For anyone posting on here with advise please make it clear you're associated to the company if you are and don't just link drop without providing advise. Thanks.
Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)
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Opinions are my own and not the views of my employer.
PureCloud for Contact Centre, Microsoft Teams for everyone else.
gehenna:
PureCloud for Contact Centre, Microsoft Teams for everyone else.
Don't you need E5 to use Teams with phones?
I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.
Thanks for the responses guys, I'll check out some of the companys being mentioned.
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