Porting Picton to Christchurch

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Martin_NZ

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#251334 19-Jun-2019 19:53

Ive got a couple of question on porting.

My elderly parents are moving down to Christchurch from Picton. They would like to retain the number they have had for 20 odd years if possible. Both Christchurch and picton are in the 03 calling area so first question is can their number be ported (to 2Talk) from Picton to Christchurch.

I'm going to get them a cisco spa504g because they are pretty cheap but primarily because the cisco ip phones seem to have great handsfree capability and mum with parkinsons struggles to hold a handset next to her ear. I've also got a 504g and I've had no problems at all with it.

The building of their new home is almost complete and they take possession in about 4 weeks. They will be getting their internet service from Spark over fibre.

Assuming the number can be ported I plan to simply add the number to my own 2 talk account as an additional line.

Can I have one of my lines (my own) go to my own house and their number go to an ip phone in their house.

Thanks

speed

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#2261076 19-Jun-2019 19:58

Yes what you have described (each of those scenarios) is entirely possible, but the Picton number will have to remain in the Blenheim LICA (ie 'local' calling will still be Marlborough - it will be free for other Blenheim LICA landlines to call them, but not ChCh ones, just as it is now).

03 is split into many LICAs, it's not free local calling for all 03 (it may be that some telcos offer this, but it's not ubiquitous and afaik 2talk don't).

Martin_NZ

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#2261082 19-Jun-2019 20:14

One more question. Can I initiate the port from their current provider even though I don't currently "own" the number. I have their ok, their account number and the exact name on the account.

thanks

speed

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#2261092 19-Jun-2019 20:23

Yes. The process is initiated from the gaining provider's end (ie you lodge the port with 2talk and they 'pull' the number from the loosing provider).

If there are any other associated products bundled with the existing service (eg ADSL) then check with the loosing provider before starting the port process; depending on product type they may need to disassociate a bundle or unlink associated numbers etc (probably not the case for Gran, but you never know and I've seen some wonders in my time :)

Martin_NZ

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#2261097 19-Jun-2019 20:28

They currently have phone and internet with vodafone but will be closing their vodafone account and moving to spark when they come to chch. There will be a few days "gap" between when they leave picton and when they move into their new house down here (they will be staying with me for a week) so I plan to take advantage of this delay to get the port done.

Their new internet connection with spark is independent of this port so shouldn't have any impact to their service?

Martin_NZ

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#2261099 19-Jun-2019 20:29

And thank you for your really fast and helpful answers. It's appreciated.

speed

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#2261100 19-Jun-2019 20:31

Correct.

You can lodge the porting request in advance for a specific date and it often takes 5 days+ to complete, so I recommend you lodge it for the date you expect them to move out and then you can set up 2talk voicemail to forward their messages to an email (or calls to a cellphone) until they get settled in with fibre and phone at the new place.

Good work liberating them.

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chevrolux

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#2261105 19-Jun-2019 20:57

For what's it's worth, 2talk do ONT voice now.

So if they fibre in their new house, put the fibre with 2tall and then get the phone line provisioned on the ONT voice ports.

Hassle free tech support then rather than supporting an ATA. Few bucks more, but I would say well worth it for oldies.

Edit: aaaand I just re-read your reasoning for using an IP phone..... disregard the above. But also, perhaps pick an IP phone from this century. Fanvil/Yealink/Snom/Grandstream in that order.