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deadlyllama

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#259766 21-Oct-2019 09:44
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I need to get our church's phone number ported to a VoIP service (or other phone service that provides call forwarding) before I leave in a month's time.  The objective is to have the number still attached to an account the church holds, and to have it forwarded to one of our member's landlines.  In a pinch I could pull an ATA out of my junk pile and set that up in someone's house.

 

We need a provider who sends bills (email is fine), not prepay.  And they need a callcentre capable of answering "can you change our call forwarding to 03614xxxx" type calls too.  The people who would call the call centre are all in their seventies or eighties and definitely not techies (mostly retired farmers).

 

I was all set to sign up to the old WxC VFX service - it would have ticked all the boxes - but it's not available to new customers.  Hero or 2Talk would be OK if they weren't prepay.


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cisconz
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  #2341211 21-Oct-2019 09:52
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If you can still get VFX from VNGS then I would do that. https://www.wxc.co.nz/residential/voice/hostedvoice/





Hmmmm




deadlyllama

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  #2341230 21-Oct-2019 10:11
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cisconz:

 

If you can still get VFX from VNGS then I would do that. https://www.wxc.co.nz/residential/voice/hostedvoice/

 

 

Called them before I posted to Geekzone, they won't sell it to new customers.


speed
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  #2341274 21-Oct-2019 11:36
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For the specific requirements you list, you could order a Customer Link service from Spark.

 

Note however, that it's not VoIP, and it's certainly nowhere near as cheap as the prepay options.




backwards
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  #2341278 21-Oct-2019 11:39
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This is something that we could sort for you quite happily. No charges to change the forwarding number either. Check out Https://cloudedge.nz

deadlyllama

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  #2341730 22-Oct-2019 12:15
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Update: Kiwi Internet (was Kiwilink) appear to do what we want.  They will bill monthly ($50 security deposit, refundable after a year), accept internet banking payments and have an 0800 number which can change our call forwarding settings.  Their initial setup email said "you must give us a credit card or direct debit" but their salespeople say that's not necessary for the service we're signing up for.

 

Cloud Edge looked OK but wanted us to pay for two phone lines in order for call forwarding to work.


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