Handy Tone - 486 set-up with D-link 502T router (ISP provider Xtra)

Forums › VoIP › Handy Tone - 486 set-up with D-link 502T router (ISP provider Xtra)

Lion

5 posts

Wannabe Geek

#26181 14-Sep-2008 23:12

Hi,

Did any one configured Handy Tone - 486 with D-link 502T router using Xtra? if so, could you please send me instructions. My main problem is I can not here other party when I receive calls. I did try port forward but still no joy. My SIP provider is voipchip.com.

If somebody can shade me light really appreciate.

Thanks in advance.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#164423 15-Sep-2008 06:43

What ports did you forward? Did you ensure you used UDP or TCP+UDP and not just TCP?

Lion

5 posts

Wannabe Geek

#164580 15-Sep-2008 18:38

Actually I forwared following UDP ports (those are listed in Voipchip.com).
UDP 5060
UDP 11113
UDP 10300 - 10311
UDP 6901 - 6920

Thanks.

mruane

420 posts

Ultimate Geek
+1 received by user: 2

#164599 15-Sep-2008 19:25

If you are using your SIP providers STUN server then I don't think you need to open any ports in the router. If your provider is voipcheap.com (rather than voipchip.com) then try stun.voipcheap.com.

Cheers Mike

Lion

5 posts

Wannabe Geek

#164902 16-Sep-2008 19:06

Thanks Mike. Sorry I made a spelling mistake. Actually, my provider is voipcheap.com. Could you send me some instructions on how to set-up STUN server?

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#164922 16-Sep-2008 20:18

There is a menu option in the device (sorry been a long time since I played with one) for a STUN server. Enter

stun.voipcheap.com

And from memory you also have to click on YES | NO next to the STUN settings (obviously you want to select yes)

mruane

420 posts

Ultimate Geek
+1 received by user: 2

#164946 16-Sep-2008 21:50

Lion, the setting is precisely as sbiddle has defined it. You may have to hunt around in the http pages for the HT486 but it will be obvious when you see it.

Cheers Mike

Dyson

Shop now for Dyson appliances (affiliate link).

Lion

5 posts

Wannabe Geek

#165153 17-Sep-2008 19:07

Thanks for your help. I will have a another go.

Lion

5 posts

Wannabe Geek

#166356 22-Sep-2008 19:18

Hi All,

I tried STUN server option too but still having the the probelm. Just wondering what I am doing wrong.

Thanks.