2Talk off line?

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sparkz25

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#262033 31-Dec-2019 16:17

have multiple sites where 2 talk trunks are no longer registered.

Pinging sip.2talk.co.nz [27.111.14.65] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 27.111.14.65:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

https://twitter.com/2talkNS?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

someone is going to have an eventful New Years' Eve.

I wonder what it could be?

SATTV

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#2383418 31-Dec-2019 16:21

I am out - Auckland

Probably a bit more than a server reboot as someone is going to site.

John

I know enough to be dangerous

sampler

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#2383423 31-Dec-2019 16:26

Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?

sparkz25

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#2383425 31-Dec-2019 16:27

yeah, it's not even resolving in a trace either.

It looks like it's gone out with a bang for the year!

Router maybe? It also mentions that its affected broadband as well so maybe BNG?

Tracing route to sip.2talk.co.nz [27.111.14.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms firewall.local.pita1001.nz [10.1.1.1]
2 6 ms 5 ms 6 ms lo0.unlimted.mdr-bng01.layer2.co.nz [120.136.0.243]
3 5 ms 5 ms 5 ms 14.1.50.56
4 5 ms 6 ms 6 ms lt-6-3-0-4.mdr-cr2.as45177.net.nz [120.136.0.124]
5 6 ms 6 ms 4 ms as55561-ip-125.cust.mdr-cr2.as45177.net.nz [120.136.0.125]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

freitasm

BDFL - Memuneh
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#2383427 31-Dec-2019 16:28

Yes, 2talk is currently having an outage.

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sampler

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#2383433 31-Dec-2019 16:32

They claim to have 'isolated' the issue... So they might be installing a new hamster wheel now.

speed

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#2383436 31-Dec-2019 16:38

sampler: Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?

Multiple locations in Auckland and also a cluster in Wellington too I believe (and specifically to avoid situations like this I suspect...).

Poor buggers, just when they were settling down for a well-earned holiday! :(

New World

Shop on-line at New World now for your groceries (affiliate link).

Noig

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#2383444 31-Dec-2019 16:47

seems to be working now

sampler

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#2383450 31-Dec-2019 17:05

speed:
sampler: Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?

Multiple locations in Auckland and also a cluster in Wellington too I believe (and specifically to avoid situations like this I suspect...).

Poor buggers, just when they were settling down for a well-earned holiday! :(

I know just like every other provider they expect they're services to be fully online and operating all the time. Based on your suggestion of a multi homed site.. Must be a core routing item that went offline. Hope they are willing to publicly provide a report into what went down.

sparkz25

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#2383475 31-Dec-2019 17:42

sampler:

Hope they are willing to publicly provide a report into what went down.

Yes I would be interested to see what has happened too!

sampler

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#2383485 31-Dec-2019 18:15

2TALK reporting that everything should be online again.