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540 posts

Ultimate Geek


#262033 31-Dec-2019 16:17
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have multiple sites where 2 talk trunks are no longer registered.

 

Pinging sip.2talk.co.nz [27.111.14.65] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

 

Ping statistics for 27.111.14.65:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

 

 

 

https://twitter.com/2talkNS?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

someone is going to have an eventful New Years' Eve.

 

I wonder what it could be?

 

 

 

 


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1017 posts

Uber Geek


  #2383418 31-Dec-2019 16:21
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I am out - Auckland

 

Probably a bit more than a server reboot as someone is going to site. 

 

John

 

 





I know enough to be dangerous


334 posts

Ultimate Geek

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  #2383423 31-Dec-2019 16:26
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Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?

 
 
 
 




540 posts

Ultimate Geek


  #2383425 31-Dec-2019 16:27
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yeah, it's not even resolving in a trace either.

 

It looks like it's gone out with a bang for the year!

 

Router maybe? It also mentions that its affected broadband as well so maybe BNG?

 

 

 

Tracing route to sip.2talk.co.nz [27.111.14.65]
over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  firewall.local.pita1001.nz [10.1.1.1]
  2     6 ms     5 ms     6 ms  lo0.unlimted.mdr-bng01.layer2.co.nz [120.136.0.243]
  3     5 ms     5 ms     5 ms  14.1.50.56
  4     5 ms     6 ms     6 ms  lt-6-3-0-4.mdr-cr2.as45177.net.nz [120.136.0.124]
  5     6 ms     6 ms     4 ms  as55561-ip-125.cust.mdr-cr2.as45177.net.nz [120.136.0.125]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

 

Trace complete.


BDFL - Memuneh
67544 posts

Uber Geek

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  #2383427 31-Dec-2019 16:28
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334 posts

Ultimate Geek

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  #2383433 31-Dec-2019 16:32
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They claim to have 'isolated' the issue... So they might be installing a new hamster wheel now.

232 posts

Master Geek


  #2383436 31-Dec-2019 16:38
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sampler: Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?

 

Multiple locations in Auckland and also a cluster in Wellington too I believe (and specifically to avoid situations like this I suspect...).

 

Poor buggers, just when they were settling down for a well-earned holiday! :(


352 posts

Ultimate Geek

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  #2383444 31-Dec-2019 16:47
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seems to be working now


 
 
 
 


334 posts

Ultimate Geek

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  #2383450 31-Dec-2019 17:05
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speed:

sampler: Anyone know which DC they co-locate their equipment in?
Did they move in with Vocus NZ when they were sold?


Multiple locations in Auckland and also a cluster in Wellington too I believe (and specifically to avoid situations like this I suspect...).


Poor buggers, just when they were settling down for a well-earned holiday! :(



I know just like every other provider they expect they're services to be fully online and operating all the time. Based on your suggestion of a multi homed site.. Must be a core routing item that went offline. Hope they are willing to publicly provide a report into what went down.




540 posts

Ultimate Geek


  #2383475 31-Dec-2019 17:42
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sampler:

 

 Hope they are willing to publicly provide a report into what went down.

 

Yes I would be interested to see what has happened too!


334 posts

Ultimate Geek

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  #2383485 31-Dec-2019 18:15
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2TALK reporting that everything should be online again.

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