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Wannabe Geek


Topic # 27034 10-Oct-2008 23:53
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Hi All,

Our company is currently putting together a VoIP or VoBB platform.

I wanted to find out from people who already use VoIP what is important to them in a service.

It would be great if you list your idea's for what you want on offer which may or may not be currently in the market place. Your thoughts on pricing and bundling (do you like or not like).

Your feedback is much appreciated and i will be taking everyones idea's onboard.

Cheers!

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3539 posts

Uber Geek
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  Reply # 170534 11-Oct-2008 00:20
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I have been using VoIP services for almost 3 years now including Skype, iTalk, VFX and Supra Phone.

Except for iTalk, all have their strong points.  My wishlist of ideal qualities in a VoIP service is as follows:

-  Reliability as good as VFX i.e. pretty much as reliable as your broadband connection itself
-  Voicemail and Voicemail to e-mail with separate recorded messages for Busy and No Answer
-  Call Forwarding on Busy or No Answer or All Calls
-  Selectable number of rings before No Answer detected
-  Separate Logs for Received Calls, Placed Calls and Missed Calls
-  Caller ID

Calling Plans and Pricing

-  Monthly Subscription $10 per month or less
-  Free Calling within your area code regardless of which Telecom Local Calling Area you are in
-  5c per minute or less to National Landlines outside your area code
-  25c per minute or less to Mobiles
-  Optional Capped Calling plan with flat charge for 1 Hour or less to any NZ Landline

That should be enough for starters Tongue out

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