Small Business - VoIP Solution

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Xt1ncT

110 posts

Master Geek

#27745 5-Nov-2008 10:18

I've been trying to do some research into what is going to be the best solution for my business.

Basically I need a system that will be capable of receiving more than one incoming call, and of making more than one outgoing call - preferably 2 of each at any one time.

Is there something in the marketplace, that is good quality and also good value for money. I did look at Kiwilink, but that looks like it's designed more for one man bands rather than a small business.

Any advice, or recommendations would be much appreciated.

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sbiddle

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#176032 5-Nov-2008 10:45

You really need to decide upon two things:

Firstly if you want a PBX or just regular VoIP phones connected to a VoIP provider. You more than likely do want a PBX in which case you need to decide what path to go down. You can use something like Asterisk which is PC based or something such as an Epygi Quadro or similair IP PBX.

Secondly uo have to decice what VoIP provider you want to use. Reastically there are only two options that IMHO are worthy of use - VFX or 2talk.

Xt1ncT

110 posts

Master Geek

#176050 5-Nov-2008 11:30

Thanks - I have been looking at VX and it looks like it's what I'm looking for - for both at home and in the office.

My problem is that not being very good with these thing I have no idea how to set it up.

Can anyone recommend someone in the Auckland//North Shore area who could assist?

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coffeebaron

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#176094 5-Nov-2008 13:28

Hi Robert,
I can help you sort out what you need to get VFX etc up and running, and I'm Auckland based. Send me a PM with some contact details & a little info on what you are wanting to achieve and we'll go from there.

Thanks
Fraser

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Xt1ncT

110 posts

Master Geek

#176099 5-Nov-2008 13:47

coffeebaron: Hi Robert,
I can help you sort out what you need to get VFX etc up and running, and I'm Auckland based. Send me a PM with some contact details & a little info on what you are wanting to achieve and we'll go from there.

Thanks
Fraser

Willdo.

Also talked to someone about 2talk and their plans look interesting - but again I am clueless about implementation.

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rphenix

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#176170 5-Nov-2008 18:45

When it comes to voice WXC are fantastic I wouldnt bother with other provides our DVX lines stay up more than our ISDN ones.

old3eyes

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#176178 5-Nov-2008 19:08

Been doing some testing with Orcon's VOIP PBX trunk service this week. Works very well and easy to set up on my test PBX system..

Regards,

Old3eyes

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JimBrack

51 posts

Master Geek

#177645 12-Nov-2008 20:41

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I run a small business (a 16 unit motel) and went with 2Talk. Dropped one telecom line ported the number to 2Talk, added a 0800. So for $42.00 per month I get 3 phone lines (one is a 0800 number at .05c per min for NZ landlines calls) and 2000 minutes of calls to 40 countries. I use 2 x linksys SPA2102’s hooked into my Aira 24ip PABX system, it all works well. The only downer is that my eftpos wont work on VoIP (if any one knows how to get it going please help) so I’ve kept one Telecom line just for my eftpos. Would love to drop telecom altogether.

Cheers

Jim

sbiddle

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#177650 12-Nov-2008 21:22

EFTPOS works fine over VoIP - you just need to be using either ulaw or alaw as your voice codec and need a stable internet connection. If you're using G.729 it will not work. I haven't personally used EFTPOS over 2talk but it works fine with VFX and used to work fine with the old 2talk platform.

2talk also supports T.38 for fax so with this enabled you should have things running smoothly if you need fax also.

logicalit

74 posts

Master Geek

#179378 22-Nov-2008 10:35

Aira 24ip PABX system, it all works well. The only downer is that my eftpos wont work on VoIP (if any one knows how to get it going please help) so I’ve kept one Telecom line just for my eftpos. Would love to drop telecom altogether.

If you eft-post machine is out of contract you could upgrade/change to one of the Vodafone ones...

One of the Souvalaki places I get my lunch from in CHCH has one.. $20/month rental gives them the Sim and eftpos machine. Cheaper than renting a telecom line. Came from Eftpos NZ (No affiliation, just thought it was a tidy solution...)

Cheers, Me.