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laurasaur

42 posts

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#287166 10-Jun-2021 21:12
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I'm not sure where I've gone wrong but I definately have. 

 

First up I absolutely am looking for support in central auckland for this set up so please feel free to recommend people I can pay to do this because I'm way out of my depth. 

 

We have this office setup, one phone line with 2talk which goes to a Yealink W52P Base and a total of 5 handsets (some W52H some W56H). 

 

I kind of winged my way through the set up of this but it all works really well and I'm assuming I'm actually using VOIP and not just some kind of weird DECT intercom setup (see I told you I don't know what I'm doing).

 

I have to add 5 new employees - obvious this is a roadblock as the base only handles 5 handsets.

 

Can I add another base and have 5 more ? How would I do this. How would people be able to transfer calls to one another, as at the moment they use the phone book of people in the base?

 

 

 

Please, someone put me out of my misery

 

Also, surely there's some cool system for remote working and stuff now as well where you can transfer it to them and they know they are at home and it rings on their cell phone or pc?? I feel like I'm missing the software for all of the above

 

 

 

Thank you, if you have read this and have any pearls of wisdom


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laurasaur

42 posts

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  #2724028 10-Jun-2021 21:15
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At no point have I set up any extensions or lines other than on my Yealink base station. Am I supposed to have done this at some point????




freitasm
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  #2724031 10-Jun-2021 21:25
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Ping @sbiddle





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laurasaur

42 posts

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  #2724033 10-Jun-2021 21:31
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The more I think about it the more I freak out about how the existing phone lines are even working.... and they are they have been for 3 years. So surely it can't be that hard to add 5 more....




bj99
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  #2724041 10-Jun-2021 21:48
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I'm in central Auckland and would be happy to help. Pm me.

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