intermittant inbound call problem-iTalk

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rossmnz

507 posts

Ultimate Geek

#29573 12-Jan-2009 11:51

Hey guys,

I have iTalk through my Telstraclear cable connection in christchurch.

Sometimes i get a problem where the inbound calls do not work, they just go straight to voicemail. This is pretty intermittant and generally it works fine.
I have rang Slingshot about this and they just basically blamed Telstraclear, but as far as i can tell my internet connection is extremely stable.

Would daily resetting of my connection help? Anyone else had any issues with this?

The force is strong with this one!

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sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#188943 12-Jan-2009 11:57

What type of router and IP phone or ATA are you using? Do you have any port forwarding in place?

jmosen

545 posts

Ultimate Geek

Lifetime subscriber

#188950 12-Jan-2009 12:28

I'd be interested to hear about the hardware you're using.

I have my Nokia N82 plus the ExpressTalk softphone connected to my 2Talk line. I've had situations where the N82 would not ring on incoming calls, but the softphone does. I thought it may be an N82 firmware issue. This has happened to me on a couple of occasions with different routers.

Jonathan

rossmnz

507 posts

Ultimate Geek

#188964 12-Jan-2009 13:24

Just using the belkin wireless g router.

Its wired to the "voicebox" thingy that iTalk recommended, which is in turn connected to my phone.

The phone itself does serve as a standalone IP phone but its from China and didnt fancy trying to set it up with my poor Chinese!

I have not got any port forwarding in place, as the iTalk does not recommend this during setup!

Sorry this is rather vague re: hardware but im at work and cant reel off product numbers etc here :)

The force is strong with this one!