Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


489 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

Topic # 30405 7-Feb-2009 07:29
Send private message

My wife and I both have 2Talk lines, and this morning are unable to make calls to PSTN lines. We can call other 2Talk numbers and the voicemail service.

If I place a call using my Nokia N82, the phone returns "Internet phone service not available".

If I place a call with my soft phone, the screen shows "error, other side says forbidden".

Both of our accounts are in credit.

Anyone else experiencing issues?




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

Create new topic

dan

959 posts

Ultimate Geek
+1 received by user: 87


  Reply # 194575 7-Feb-2009 08:57
Send private message

Working for me..

573 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 194576 7-Feb-2009 08:59
Send private message

I'm getting authentication errors, despite nothing being changed on my end. I tried to reset pw through live.2talk.co.nz and tried that, still same thing. sigh...

I'm able to register fine (so incoming calls work), it's just the outbound that I have the problems with.



489 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

  Reply # 194577 7-Feb-2009 09:03
Send private message

Confirmed. Incoming calls are working fine.





Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

573 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 194578 7-Feb-2009 09:15
Send private message

I'm please it's not just me then Tongue out Emailed support, hopefully there's someone there over the weekend...



489 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

  Reply # 194579 7-Feb-2009 09:17
Send private message

It's fixed for me now. Maybe we all overloaded the thing when calling vanquished Ausies after the cricket!




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

573 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 194580 7-Feb-2009 09:22
Send private message

Yep fixed for me too now.

23 posts

Geek
+1 received by user: 1

Trusted

  Reply # 194582 7-Feb-2009 09:32
Send private message

I can confirm that 2talk had some issues early this morning with outbound calling affecting a number of 2talk customers.  Our call records suggest around 20% of our customers would have been affected by the issue on one of our gateways.  The problem appears to have started at around 6am and should have been resolved just after 9am this morning.  If you still have any issues please let us know.  We apologise for the issues caused this morning and will investigate how to prevent this from occurring again in the future.

Please always contact us by emailing support (at) 2talk (dot) co (dot) nz if you have such issues, but we will try our best to also monitor the geekzone boards for any issues.

2talk.



489 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

  Reply # 194585 7-Feb-2009 09:42
Send private message

Good to see you here.

For me it was an issue when I was trying to make work-related calls beginning at about 4 AM today.

Thanks for getting onto this so promptly.




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.