2talk and Grandstream HT801

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MurchRocks

6 posts

Wannabe Geek

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#318252 30-Dec-2024 16:34

And I though this should be easy. I have a 2Talk number that I want to put into a Grandstream ATA HT801.

I have the generic SIP settings from 2Talk, and I have applied them in as much as I can, but I am obviously missing something, or I have tinkered as a part of fixing.

Can anyone shed any insight, and even to the point they would be happy to share their config?

My config is in a pdf file here
Grandstream Device Configuration.pdf

kiwiharry

1020 posts

Uber Geek

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Subscriber

#3326359 30-Dec-2024 21:32

Have you tried placing a 0 (zero) in front of your sip ID and authentication numbers?

If you can't laugh at yourself then you probably shouldn't laugh at others.

shim99

104 posts

Master Geek

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#3326374 30-Dec-2024 21:50

Yeah, my setup has the full area code including the leading zero.

speed

293 posts

Ultimate Geek

#3326383 30-Dec-2024 22:34

Two easy things to try (with no explanation of why - I'll explain the likely reason if you report back to say either of them fixed it for you)

- set your signalling to TCP instead of UDP

- have a look under the other tabs (eg advanced) for a register port (defaults to 5060) and change it to port 50600

MurchRocks

6 posts

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#3326639 31-Dec-2024 17:18

Right... sooo >>>

Leading 0 ... reinstated this, had removed it as a part of trouble shooting - still nothing.
Ports ... yup Ok, tried UDP/TCP and new port numbers. Various combinations - no sniff of a change.
Back to basics:
Device is working in as much as on hook/off hook, I get a dial tone... so why is it not talking to the sever?
Back to 2talk login, checks number, checks plan, all seems good.
Message support: asking to check if they can see a reason for issue at their end (no answer).
Meanwhile, factory resets device, adds config from the generic settings given.
Checks number on 2talk account page, writes it down again. reenters it.
Goes to update... wait a min.

What advice would I give myself at this point?

Clicks 'show password' from the number summary and realise that what I though was a capital letter is not.... It was a password error all this time.

Decides to cook Humble Pie for tea, and thank you guys for responding, I appreciated the input.

kiwiharry

1020 posts

Uber Geek

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Subscriber

#3326642 31-Dec-2024 17:29

MurchRocks: It was a password error all this time.

Decides to cook Humble Pie for tea, and thank you guys for responding, I appreciated the input.

At least it will be the last one for the year. 😉

Glad to hear you got it working now.

If you can't laugh at yourself then you probably shouldn't laugh at others.