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# 32973 27-Apr-2009 21:09
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I apologise in advance for the stupidity of this question as I am new to VOIP.

I recently registered for a 2talk voip account and was allocated an 028 number (the free plan).  I downloaded the software from the 2talk website and can make outgoing calls to a landline, however, when I try and call the 028 number with my mob. or land line, it doesn't seem to go through. There is no credit in the account at the moment.  Do I have to put credit in to receive in coming calls?

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BDFL - Memuneh
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  # 209958 27-Apr-2009 21:12
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You don't need credit to receive calls. If you are able to place calls then I suspect it's your other provider having a problem.

This happened to me before - I have a 2talk number for when I travel and tried calling from home. After some investigation we found out WorldxChange had some problems with the number configuration. This is now sorted.

Ask a friend to call your number - of course remember to have the software running otherwise the call will go to voice mail.




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  # 209964 27-Apr-2009 21:17
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What error message do you hear when calling the 2talk 028 number?

John

 
 
 
 




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  # 209972 27-Apr-2009 21:31
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When I call with my landline I get about 5-6 longish beeps and then it disconnects.

Interestingly, I just tried with my mobile again and it works now.. so I can call in with the mob. but not with the landline. I guess this is an issue with my landline then? I have vodafone as my fixed line provider and xnet as my internet provider. I'm testing out 2talk to see if it should switch to voip for my home phone line.

So to resolve my current issue with not being able to call in with my landline, do I have to call vodafone?

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  # 209976 27-Apr-2009 21:40
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Yes I would call Vodafone and get a ticket logged

Give them as much INFO as possible including times and dates of the failed calls!

John

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  # 209979 27-Apr-2009 21:42
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There have been issues with 028 2talk numbers due to Callplus incorrectly allocating 6 digit numbers when the entire 028 range should be 7 digits.


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  # 209982 27-Apr-2009 21:48
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sbiddle: There have been issues with 028 2talk numbers due to Callplus incorrectly allocating 6 digit numbers when the entire 028 range should be 7 digits.





That would not help with DA

John



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  # 209983 27-Apr-2009 21:51
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Thanks guys, will call vodafone tomorrow to report the problem.

 
 
 
 


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  # 211468 1-May-2009 23:00
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New 2talk registrations are now being allocated 8 digit numbers.

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  # 211587 2-May-2009 09:24
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willnz: New 2talk registrations are now being allocated 8 digit numbers.


Are these the 02X numbers or general numbers??





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Old3eyes


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  # 211589 2-May-2009 09:26
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Sorry, I meant 028 numbers

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  # 211648 2-May-2009 12:50
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old3eyes:

willnz: New 2talk registrations are now being allocated 8 digit numbers.





Are these the 02X numbers or general numbers??



Oh great, another Vodafone trick. You do mean 8 digits as in 028 nnnn nnnn?




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