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1 post

Wannabe Geek

# 36876 3-Jul-2009 01:54
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Ok... maybe one of you guys can gave me a hand!! Cool

The IT admin just quit and I'm the one working with this PBX, and don't know anything about it. I'm reading the manual ... but it's like hell.

I need to change the dial pattern, right now this is what I have:


I'm guessing that because we have to dial 5 to make outbound calls this is the section that defines that.

I want the make calls without having to dial any number first, if I remove the "5" from this patterns, that would make the trick?

Or there's any other thing I have to do?

Thanks in advance.

elastix 1.5.2-2
SIP trunking

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420 posts

Ultimate Geek
+1 received by user: 2

  # 231074 4-Jul-2009 23:43
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Not sure about Elastix, but if its based on Asterisk, then you would remove the 5| part to get rid of the need to dial 5 for the outside line. The "5|" indicates that any number beginning with 5 will meet the pattern and the 5 is then removed passing the remainder of the pattern to the trunk.

My understanding was that the period "." is a wild card and I would have usually expected that to be at the end of the string - so I am not sure what value they add after the "|" other than to specify that any number that ends in a pattern match will be considered a match - however I am not a dial pattern expert so others might have a better idea what the remainder of your dial patterns mean.

Just a word of caution, before you rip out the 5| you might want to check for possible conflicts elsewhere. Using 5 for a trunk access number is not standard and the previous admin might have had good reason for choosing that particular number. In the US, 9 is the most common trunk access code and here in NZ, 1 is used most commonly.

Sorry I cannot be more help.

Cheers Mike

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