Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


RockResearch

152 posts

Master Geek

Trusted

#37654 16-Jul-2009 14:33
Send private message

I have been using 2talk for making calls recently, I have found that often the calls have cut out e.g. I cannot hear the other person but they can hear me. It cuts back in but can be up to 20 seconds. I have asked 2talk but they don't seem to know why.

Anyone else had this?




Rock Research - NZ's online marketing research experts. We like to blog too.

Create new topic
kiwiscoota
237 posts

Master Geek
+1 received by user: 2


  #236187 16-Jul-2009 16:46
Send private message

I've been using 2Talk for some time now (business use so it gets heavy usage) and have not experienced any issues with it cutting out.

What is your configuration ? Are you using an ATA or dedicated VOIP phone ?



RockResearch

152 posts

Master Geek

Trusted

  #236267 16-Jul-2009 20:57
Send private message

I access 2talk via my desktop. Connection is Telstraclear cable (lightspeed) via wifi (N). I thought maybe it was the wifi but issue still happens when connected via ethernet cable.

I have played with the call quality settings good or excellent, makes no difference.




Rock Research - NZ's online marketing research experts. We like to blog too.

kiwiscoota
237 posts

Master Geek
+1 received by user: 2


  #236271 16-Jul-2009 21:04
Send private message

is there other traffic on your internet connection when it cuts out ? I know that was a problem in my old office in Sydney with their voip service, anytime people were downloading large files, the voip service suffered with all sorts of issues.



RockResearch

152 posts

Master Geek

Trusted

  #236274 16-Jul-2009 21:14
Send private message

No, not really.

I am starting to think if you want a reliable service you probaly need the dedicated hardware (i.e. Linksys SPA2102) to support it. The way my place is currenlty wired I might stick with the way it is.




Rock Research - NZ's online marketing research experts. We like to blog too.

nate
6473 posts

Uber Geek
+1 received by user: 458

Retired Mod
Trusted
Lifetime subscriber

  #236751 18-Jul-2009 20:28
Send private message

Could be a variety of different things.

How many computers on your network? Do some reading on the make/model of your cable modem, I've had issues with a particular brand of ADSL modem doing something similar. Changed it and the issue disappeared.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.