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10 posts

Wannabe Geek


Topic # 52732 7-Dec-2009 13:33
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We are a small telemarketing company that needs help setting up VOIP.

We bought a VOIP PBX already but got ripped off something cronic.

We have installed HSNS and SIP Trunks with 20 outbound line capability.

What we need is some sort gateway to connect between analog phones (20 of them) and the SIP trunk and we need someone to install.

It seems getting unbiased advise is hard.

Any ideas?

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WorldxChange

  Reply # 279996 7-Dec-2009 14:06
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Talk to 3bit, they can assit with Both...and they will be around here somewhere




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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  Reply # 279997 7-Dec-2009 14:08
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  Reply # 280002 7-Dec-2009 14:24
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What sort of PBX did you buy already? Why do you need additional hardware - do you not still have the PBX?




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Wannabe Geek


  Reply # 280005 7-Dec-2009 14:36
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sbiddle: What sort of PBX did you buy already? Why do you need additional hardware - do you not still have the PBX?



3 black computer boxes and thats all I know.

I realise you can link to VOIP via SIP trunks without having the need for an expensive PBX so we are looking for something to link the analog phones directly to the SIP trunk.


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  Reply # 280012 7-Dec-2009 15:01
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What is wrong with your existing PBX?

Where in NZ are you located? What VoIP provider are you using or do you plan to use?





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Wannabe Geek


  Reply # 280014 7-Dec-2009 15:06
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The PBX is crap and too expensive. Dont worry about the PBX its going to get thrown off a cliff.

Auckland and Orcon Sip Trunks/HSNS

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  Reply # 280017 7-Dec-2009 15:22
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You will probably need to look at FXS gateways if you are planning to use standard phones, have a look around, the majority of these will be VoIP capable themselves, perhaps rendering the servers unnecessary. Assuming that they will work directly with Orcon.

Cheers






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Wannabe Geek


  Reply # 280025 7-Dec-2009 15:43
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joshp: You will probably need to look at FXS gateways if you are planning to use standard phones, have a look around, the majority of these will be VoIP capable themselves, perhaps rendering the servers unnecessary. Assuming that they will work directly with Orcon.

Cheers


I was "told" (can you trust people who want to sell you something?) that one can use 3x Linksys SPA8000's with Orcon SIP Trunks provided the SPA8000 has the latest 6.3.1 software version.

But this is a salesman trying to sell me hardware. That is why I am here, trying to get some honest, accurate, unbiased advise.

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  Reply # 280029 7-Dec-2009 16:01
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The Linksys SPA8000 is an 8 line FXS gateway that supports SIP trunking and single line registration (think multiple ata's), it all depends on how you want to configure it, if you do SIP trunking directly on the spa8000 you may have a bit of a time trying to ensure that extension dialing is handled across all of the devices, this would obviously require some programming. And other services such as voice mail etc would need to be handled by the service provider (8000 cannot do this).

You could also look at a 24 port FXS gateway (Cisco/Audiocodes) and register each line/extension against your servers running Asterisk or any other such IP PBX. This way the server can manage the voice mail/IVR/Extensions etc etc and the gateway can just convert analogue to digital :)

The 8000's are also capable of doing this, but it also means that you have 3 devices when you could just have one.

Basically there are many ways to skin a cat, it really comes down to your requirements and capability to manage your servers/services.

Cheers






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Wannabe Geek


  Reply # 280030 7-Dec-2009 16:07
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joshp: The Linksys SPA8000 is an 8 line FXS gateway that supports SIP trunking and single line registration (think multiple ata's), it all depends on how you want to configure it, if you do SIP trunking directly on the spa8000 you may have a bit of a time trying to ensure that extension dialing is handled across all of the devices, this would obviously require some programming. And other services such as voice mail etc would need to be handled by the service provider (8000 cannot do this).

You could also look at a 24 port FXS gateway (Cisco/Audiocodes) and register each line/extension against your servers running Asterisk or any other such IP PBX. This way the server can manage the voice mail/IVR/Extensions etc etc and the gateway can just convert analogue to digital :)

The 8000's are also capable of doing this, but it also means that you have 3 devices when you could just have one.

Basically there are many ways to skin a cat, it really comes down to your requirements and capability to manage your servers/services.

Cheers


Thanks of that. We are trying to avoid having a costly PBX ($7000 and up) and also avoid spending $5000 plus on a 24 port gateway when 3 x SPA 8000's would do that job and cost only around $1500.

All we want to do is have 20 separate telephone lines that only do outbound calls. No IVR, no voicemail nothing else.




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  Reply # 280055 7-Dec-2009 17:21
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The SPA8000 will work, and if you don't care about having three devices then are much cheaper (as you discovered).






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Wannabe Geek


  Reply # 280265 8-Dec-2009 08:55
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Where can I find a technician to install it? We are in Mount Wellington Auckland and need someone yesterday?

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  Reply # 280271 8-Dec-2009 09:14
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Have you tried sending cisconz a private message?

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  Reply # 280273 8-Dec-2009 09:17
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Tokkan: Where can I find a technician to install it? We are in Mount Wellington Auckland and need someone yesterday?


You could try posting on the NZ VoIP Users Group asking for a consultant, there are a number there.






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Wannabe Geek


  Reply # 280277 8-Dec-2009 09:25
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I cant figure out that NZ VoIP Users Group to post a message!! haha

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