sleepy: Been using them for 7 months first time i can remember a fault.

gurumeditation: Between 11:40am and 12:05pm today 2talk lost Internet connectivity due to a fault with their upstream hosting provider.  The fault was not specific to 2talk but it meant that anybody connecting to 2talk over the Public Internet could not reach our platforms.  Customers with a direct connection to 2talk (not using the Public Internet) were unaffected by the outage and also our voice network was unaffected so anybody with call forwarding on unavailable/unreachable setup would have received their calls this way.  We recommend that customers setup call forwarding on unavailable to a cell phone or similar to avoid problems if their Internet connection to 2talk goes down.

We apologise for the outage and are looking to implement redundancy in our hosting in the near future so that a future issue with our upstream ISP has less impact on our customers and services.

If users still have any problems connecting to 2talk then please contact our support team.

Cheers,
Ray@2talk

gurumeditation: We recommend that customers setup call forwarding on unavailable to a cell phone or similar to avoid problems if their Internet connection to 2talk goes down.

graemeh:

gurumeditation: We recommend that customers setup call forwarding on unavailable to a cell phone or similar to avoid problems if their Internet connection to 2talk goes down.

Excellent advice Ray, that is a good suggestion as it covers most situations apart from an Xnet data centre outage.

Hopefully you'll be introducing redundancy soon on the link that went down

maverick:

graemeh:

gurumeditation: We recommend that customers setup call forwarding on unavailable to a cell phone or similar to avoid problems if their Internet connection to 2talk goes down.

Excellent advice Ray, that is a good suggestion as it covers most situations apart from an Xnet data centre outage.

Hopefully you'll be introducing redundancy soon on the link that went down

2talk do not use our Data Center ............