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634 posts

Ultimate Geek

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# 68134 15-Sep-2010 13:32
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My old laptop died, so I've installed Bria 3 on my new laptop.

I can dial out fine to international (and local) numbers if I use format

- "00" "country code" "area code" "number"

But when I try using the prefix '+' instead of '00' then I get a "failed to establish call" message.


I don't remember having to set anything up on the old lappy when I first installed Bria all of 3 months ago, and I can't find anything useful (to me anyway) in the manual.

Any ideas? 

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3594 posts

Uber Geek

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WorldxChange

  # 380121 15-Sep-2010 13:34
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all depends on the VOIP provider your using, it's purely up to them if they support this or not...




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



634 posts

Ultimate Geek

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  # 380123 15-Sep-2010 13:36
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I should add that its Slingshot's iTalk and using the '+' prefix was working on the old laptop 3 weeks ago.

So I'm guessing it's a Bria config that needs changing?? 

 
 
 
 


3594 posts

Uber Geek

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WorldxChange

  # 380137 15-Sep-2010 13:57
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I would guess so but I'm definetly not the best person to answer that as I don't use their service




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

104 posts

Master Geek


  # 380571 16-Sep-2010 11:37
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Hi There,

It may well be to do  with the Dialling plan.  Try googling that and see what it comes up with.

Cheers 



634 posts

Ultimate Geek

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  # 386960 1-Oct-2010 22:48
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Update..

In the end, it was a dial plan that fixed it - even though I didn't need it on the original laptop???

Anyways, dial plan = #1\a\a.T|+x.T;match=1;prestrip=0;match=2;prestrip=1;pre=00 

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