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Forums › VoIP › Linksys SPA2102 not presenting ringing tone on inbound calls


44 posts

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# 68343 19-Sep-2010 20:43
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Evening,

We have a Linksys SPA9000 with a single remote extision on a SPA2102.
All outbound calls work and inbound and sent to a AA where 1 goes to the SPA9000 FXS ports and 2 goes to the SPA2102 FXS ports.

Pressing 1 and everything will work as expected.
Pressing 2 will put you though to the remote extsions as expected but the inbound caller will not hear a ringing tone. The phone will still ring as expected off the spa though and when they pick it up the call is connected correctly.

Any ideas?

Thanks.

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  # 382010 19-Sep-2010 20:52
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First thing would be to use Wireshark and see if a SIP180 ringing is being sent from the SPA9000, and secondly whether it's being received by the 2102.

SPA9000's are horrrible things. One of the few things that Cisco/Linksys just got horribly, horribly wrong.

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  # 382099 20-Sep-2010 06:38
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This generally will be a codec issue, i.e it will be answered by the AA at G711 and handed off to the 2102 at G729 or vise versa, try setting the preferred codecs to all to G711 for AA, MOH as well as speeech,




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44 posts

Geek


  # 382743 21-Sep-2010 15:51
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I have checked the codec issue and they all seem fine. (using 711u). I think what is happening is the SPA2102 is sending the wrong dial tone. I have attached a screenshot of the spa2102 call in progress.

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