Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


635 posts

Ultimate Geek
+1 received by user: 32
Inactive user


Topic # 83386 15-May-2011 20:00
Send private message

Hi All,

I understand, particularly with Office 365 anyway that you can setup a call so that if it goes unanswered and to voicemail, the call at that point is forward to Microsoft servers for the voicemail recording and subsequent integration with outlook.

Note this is more than just the VoIP provider recording the call and forwarding it to your designated email!

Some good overview documents on it here ; http://community.office365.com/en-us/w/exchange/exchange-online-unified-messaging.aspx

Does WxC (or any other provider for that matter) know about this? Will it work with any of them?

Thanks

-Al

Create new topic
408 posts

Ultimate Geek
+1 received by user: 18

Trusted

  Reply # 469418 15-May-2011 22:17
Send private message

A great question. This is on my list to investigate but I haven't got very far with it yet. At this stage it's probably a matter of reading through a chunk of documentation on Microsoft's site (there is a lot on Office 365). The bulk of the documentation I've seen so far refers to integrating with either Lync (on premise - not the Office 365 version) or on an premise PBX. I haven't seen any reference to using it with an Internet based Telephony Server Provider (TSP).

I've just started collating some basic NZ relevant Office 365 resources over at Office365NZ.com and will try and put up something about Office 365 UM in the future.




408 posts

Ultimate Geek
+1 received by user: 18

Trusted

  Reply # 469427 15-May-2011 22:37
Send private message

Have just done some quick research on this and it seems unlikely this will be supported - at least in the beta or RTM release of Office 365.




Infrastructure Geek
4056 posts

Uber Geek
+1 received by user: 195

Trusted
Microsoft NZ
Subscriber

  Reply # 469452 16-May-2011 00:36
Send private message

if you can do it with Lync or other on premesis IP-PBX installs, then I dont see why it couldnt be done with a VoIP provider that supports SIP trunks.

If you couldnt do it directly, then you could probably install a SIP Proxy on premesis (well, it could be in a datacenter) and hook up that way




Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.