New 2Talk Setup Can't hang up calls

Forums › VoIP › New 2Talk Setup Can't hang up calls

networkn

Networkn
32862 posts

Uber Geek
+1 received by user: 15453

ID Verified

Trusted

Lifetime subscriber

#89318 31-Aug-2011 00:16

Hi There!

I have a SPA2102 Linksys ATA and I setup the lan to 192.168.2.2 and internet as automatic, and I seem to be able to make outbound calls, however, I called my cellphone, and hung up my Dect Phone (Plugged into the ATA) and it kept ringing and ringing and then went to voicemail and left a message! I am not entirely sure what I have done wrong, but it happened the same when I called from my android phone using sipdroid.

Interestingly, since my ATA registered, I can't access the web interface of the LAN any more on the assigned IP. I have tried restarting the device. I can see it being assigned an IP by my router on the Internet Interface, but I can't http to it from there! Any ideas?

I tried connecting to it with a static ip to another device and scanning for ip's and doing an arp discovery, nothing! It's like the interface is off. I had been told you could configure it to do passthrough so you didn't need a switch, it could sit between your PC and the switch but I didn't get to that before I configured it to be operational.

Hopefully something simple.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#514172 31-Aug-2011 06:28

It'd pay to read a basic setup guide for the SPA2102 first because it covers the setup. Assuming you have the WAN port of the 2102 plugged into your router, the web interface is disabled by default and needs to be enabled to access it via the WAN port. You can only access the web interface via the LAN port.

If inbound calls aren't working you're probably not registered succesfully, but there are a huge number of possible scenarios. You could try lodging a support ticket with 2talk and they might get back to you within a few days telling you if your device is registered.

kfella2000

495 posts

Ultimate Geek
+1 received by user: 9

#514174 31-Aug-2011 06:35

I dont know if this will help or not but you could try dialing **** on your phone and the when it says Linksys configuration menu dial 7932 and after that press 1 to confirm. Then hang up and ringback and dial **** again and then 110# and see if it gives you an IP address then type that IP address into your web browser.

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#514184 31-Aug-2011 07:45

More likely for your outbound calling it is a sip nat / alg on the router causing issues, the phone will keep ringing as it's not seeing the cancel message you will be sending when you hang up, can be a pretty common issue, try setting a static on the wan interface when you get back into the unit,

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

DonGould

3892 posts

Uber Geek
+1 received by user: 164

#514200 31-Aug-2011 08:36

Did you follow all the 2talk instructions for SPA2102 and set up the STU (?) and NAT stuff correctly?

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

networkn

Networkn
32862 posts

Uber Geek
+1 received by user: 15453

ID Verified

Trusted

Lifetime subscriber

#514205 31-Aug-2011 08:46

As best I can tell I used the guide to the letter. Problem is I can't get to the LAN interface any more.
sbiddle: I can make calls, I am registered fine. I suspect as has been mentioned it's some form of stupid NAT thing.. I am thinking ALG or something.

That was it, I recall now with another client. Zyxels have a setting under NAT called SIP ALG. Enabled and my problem went away.

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#514262 31-Aug-2011 10:02

Hate it when I'm right :)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Dyson

Shop now for Dyson appliances (affiliate link).

DonGould

3892 posts

Uber Geek
+1 received by user: 164

#514264 31-Aug-2011 10:05

maverick: Hate it when I'm right :)

I on the other hand love it when you're right! :) :)

/me is still learning is VoIP stuff and just loves it when Mav pipes in!

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

networkn

Networkn
32862 posts

Uber Geek
+1 received by user: 15453

ID Verified

Trusted

Lifetime subscriber

#514767 31-Aug-2011 22:40

Ok well I bought the SPA2102 on the recommendation of 2talk but I am struggling to find a config that works for me. If I don't put this device in bridging mode I will end up with triple nat, because I have my Zyxel VDSL Device, the Zywall Firewall and then this. What I really hoped to do is what 2talk suggested and use the SPA as a pass through ethernet device so I could connect it inline to save me buying a switch for my wifes computer where there is only a single ethernet port. I am not sure what mode it needs to be in for that to work.

Also should there be a buzz/hiss in the background of all our calls?

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#514789 1-Sep-2011 06:26

networkn: Ok well I bought the SPA2102 on the recommendation of 2talk but I am struggling to find a config that works for me. If I don't put this device in bridging mode I will end up with triple nat, because I have my Zyxel VDSL Device, the Zywall Firewall and then this. What I really hoped to do is what 2talk suggested and use the SPA as a pass through ethernet device so I could connect it inline to save me buying a switch for my wifes computer where there is only a single ethernet port. I am not sure what mode it needs to be in for that to work.

The mode you are after is called Bridging and says that in the drop down menu.