Check your internet speed (eg speedtest.net) at both peak and offpeak times to get an idea of what your connectionis capable of. If your video conference is international then you need to test international speed too. If things are slow even at offpeak times, check your modem's ADSL stats and post here the datarate, SNR, attenuation, and perhaps your location.
Qualified in business, certified in fibre, stuck in copper, have to keep going ^_^
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