Will buying a Skype Pro account improve the call quality?

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kiwipawl

273 posts

Ultimate Geek

#93923 1-Dec-2011 16:48

Hi all

I have to use Skype for video conference calls on the odd occasion but find the qualtiy of the connection lacking.

If I buy a Pro account will I get a better connection?

Cheers Paul.

simon14

1889 posts

Uber Geek

Trusted

#552355 1-Dec-2011 17:53

No you won't get a better connection but you will be able to access other features like group video calling...

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webwat

2036 posts

Uber Geek

Trusted

#557430 13-Dec-2011 13:21

Check your internet speed (eg speedtest.net) at both peak and offpeak times to get an idea of what your connectionis capable of. If your video conference is international then you need to test international speed too. If things are slow even at offpeak times, check your modem's ADSL stats and post here the datarate, SNR, attenuation, and perhaps your location.

Time to find a new industry!

Jaxson

8006 posts

Uber Geek

Trusted

#557431 13-Dec-2011 13:25

simon14: No you won't get a better connection but you will be able to access other features like group video calling...

You get some group video calling in the base free product now too.

WildFire71

1 post

Wannabe Geek

#560782 22-Dec-2011 18:42

Upgrading Skype wont improve video quality. The call quality is based on your internet speed and that of the user on the other end.

KTman

3 posts

Wannabe Geek

#569297 16-Jan-2012 07:28

Skype have a free trial of group calling for 7 days, so you can test the quality.

The alternative is to have someone else buy it, as only one person on a group call needs to have paid for the premium service.