Telecom POTS to Xnet VFX - Porting Advice

Forums › VoIP › Telecom POTS to Xnet VFX - Porting Advice

Zeon

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#96958 8-Feb-2012 09:36

Hey guys,
I've got a friend who runs a small business from his home and currently has a single Telecom line with faxability support. He has major problems with congestion on the line with 4 staff and no call transfer/extensions etc. so I've suggested he look at a VOIP PBX solution and use OpenVFX.

We are just trying to figure out the best way to port the numbers. I had another friend who did exactly the same thing on Vodafone and they just turned the line into naked DSL but after ringing Xnet they say the Telecom line (including internet) would just be cancelled if we port the numbers?

I suggested we do a new line install of pure naked DSL (and cancel the Telecom line once the porting was complete) as this would be the cleanest but they said this would be $220. What's the best way to go about this by:

a) minimize phone downtime
b) minimize line installation cost

Internet downtime isn't so important as they can just use 3g.

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maverick

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WorldxChange

#578563 8-Feb-2012 10:03

100% right Zeon, order the naked line first then port the numbers makes, it nice and simple

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

RunningMan

8953 posts

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#578564 8-Feb-2012 10:04

Is there DSL on the line already?

If so:

1) Move the DSL connection to whatever provider you want (i.e. Xnet if you want to go for them).

2) Sign up for VFX (with or without Fusion), and tell them of the number you want to port

3) Xnet will get your VFX going with one of their pool of numbers (so VoIP is going at the same time as POTS).

4) The number port will then happen, so the VoIP line picks up your old POTS number, and drops the temporary Xnet number.

5) Cancel your telecom account.

The couple of times I've arranged this, the porting has only taken a couple of hours. They generally give pretty good advance warning and timeframes of when things are going to happen.

Zeon

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#578567 8-Feb-2012 10:08

RunningMan: Is there DSL on the line already?

If so:

1) Move the DSL connection to whatever provider you want (i.e. Xnet if you want to go for them).

2) Sign up for VFX (with or without Fusion), and tell them of the number you want to port

3) Xnet will get your VFX going with one of their pool of numbers (so VoIP is going at the same time as POTS).

4) The number port will then happen, so the VoIP line picks up your old POTS number, and drops the temporary Xnet number.

5) Cancel your telecom account.

The couple of times I've arranged this, the porting has only taken a couple of hours. They generally give pretty good advance warning and timeframes of when things are going to happen.

Yup this looks like an option. So when we cancel the Telecom account, the line would then turn froma POTS + DSL line directly to a naked DSL line autoamtically?

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RunningMan

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#578590 8-Feb-2012 10:51

Zeon:Yup this looks like an option. So when we cancel the Telecom account, the line would then turn froma POTS + DSL line directly to a naked DSL line autoamtically?

Yes, I've done exactly that.

Zeon

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#578599 8-Feb-2012 11:07

OK just rang Vodafone and there is no installation cost for a second line on a 12 month contract anyway so will just do that :)

Thanks for the responses guys!

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Zeon

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#578732 8-Feb-2012 15:28

Ah there is only a single copper pair going into the property and the driveway is 50m ><

Might have to use a 3g modem on PFsense temporarily. How is g711 across 2degrees mobile broadband? The connection is 1-2 bars HSDPA?

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Zeon

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#578742 8-Feb-2012 15:42

Oh if we get the connection and wiring with Vodafone, will they install another line from the street?

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allstar1

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#578909 8-Feb-2012 20:13

Regarding your 3G query.. I find 729 is better on 3G as it is less demanding. The other thing I have found with 3G and Voip is it is out of sight better with a yagi. Even in city fairly near cell tower without yagi = patchy. With yagi = pretty good and reliable.

coffeebaron

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#578918 8-Feb-2012 20:33

Simplest way would be to churn your broadband and lines to WorldxChange - Xnet Fusion. They have the system quite well sorted - which some other ISP's seem to have much trouble with.
Flick me a PM if you would like to head down this track.

Fraser

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