Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


rounder

18 posts

Geek


#97644 18-Feb-2012 13:12
Send private message

Hi there, this is an email I sent to 2talk support Fri morning and as I haven't had a reply yet I thought I'd see if anyone here had the same problem while I'm waiting for a reply. 

 Hi, I tried calling a 0800 number today from Warkworth, the number is

0800103080 and am told that "this number can not be called from within

the auckland toll free area, please call 366 6400" which if I call I will

be charged for.  Warkworth is not within the Auckland toll free area so

how can I call 0800 numbers without incurring charges?

                 Thanks,

Any ideas, have I got something set incorrectly? I am using a Linksys PAP2T adapter running through a
Belkin modem/router.

Anyways thanks your your help.

                       

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #583167 18-Feb-2012 13:18
Send private message

There wouldn't be anything you can do to fix the issue, as it's a 2talk problem.

I could take a stab and say what I think it causing it, but I won't post that on here..




maverick
3594 posts

Uber Geek

Trusted
WorldxChange

  #583169 18-Feb-2012 13:20
Send private message

sbiddle: There wouldn't be anything you can do to fix the issue, as it's a 2talk problem.

I could take a stab and say what I think it causing it, but I won't post that on here..



Innocent




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

cisconz
cisconz
1341 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #583173 18-Feb-2012 13:30
Send private message

That is easy, but again I can't say what it is.




Hmmmm




cisconz
cisconz
1341 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #583174 18-Feb-2012 13:30
Send private message

And come on, it will cost you at the most 5c per min.




Hmmmm


coffeebaron
6233 posts

Uber Geek

Trusted
Lifetime subscriber

  #583188 18-Feb-2012 14:15
Send private message

Try calling from a mobile?




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


cisconz
cisconz
1341 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #583210 18-Feb-2012 15:28
Send private message

Or cause you are online go to www.maxx.co.nz




Hmmmm


rounder

18 posts

Geek


  #583213 18-Feb-2012 15:42
Send private message

cisconz: Or cause you are online go to www.maxx.co.nz


Yes, thats where I had been looking but wanted to check with someone about a certain bus route and the cheapest way to go about getting there as I start Uni next week after 16 years working in printing.

Anyway we are trying to save ourselves as much money as we can for the next 3 years which is why I am with 2talk and why I want to talk to someone at maxx so I can work out whether it is cheaper to drive to Auckland or drive and catch buses. 

Cheers anyway :) 

 
 
 
 

Send money globally for less with Wise - one free transfer up to NZ$900 (affiliate link).
old3eyes
9120 posts

Uber Geek

Subscriber

  #583272 18-Feb-2012 19:04
Send private message

Just a sec. Doesn't 2Talk bundle free minutes with your plan or are you on a 028 number??




Regards,

Old3eyes


rounder

18 posts

Geek


  #583278 18-Feb-2012 20:18
Send private message

Hi, yeah we get 250 mins national and international and 2000 mins local calling which is what I thought 0800 numbers would come under as they are supposed to be toll free . My partner uses a lot of our international minutes calling home and I've used quite a few calling university this month so 250 are used for the month.

Cheers. 

LennonNZ
2459 posts

Uber Geek

ID Verified
Trusted

  #583285 18-Feb-2012 20:45
Send private message

Lets see..

Do you have an Auckland Number/a Warkworth Number or an non-geographic 028 number.

This message is not coming from 2Talk rather from whoever is running the 0800 number (whoever that is)

Either
- you are calling from a Auckland Based Number and its a correct message
- you are calling from a Warkworth Number and the people running the 0800 service think its an Auckland Number
- You are calling from a 028 number and the 0800 provider doesn't know about them and gives you are default message.

What is the 1st 4 digits of your phone number

ie 09 ??? ?xxx ?


rounder

18 posts

Geek


  #583326 18-Feb-2012 23:21
Send private message

LennonNZ: Lets see..

Do you have an Auckland Number/a Warkworth Number or an non-geographic 028 number.

This message is not coming from 2Talk rather from whoever is running the 0800 number (whoever that is)

Either
- you are calling from a Auckland Based Number and its a correct message
- you are calling from a Warkworth Number and the people running the 0800 service think its an Auckland Number
- You are calling from a 028 number and the 0800 provider doesn't know about them and gives you are default message.

What is the 1st 4 digits of your phone number

ie 09 ??? ?xxx ?



Hi, first four numbers are 09 2833, cheers

LennonNZ
2459 posts

Uber Geek

ID Verified
Trusted

  #583327 18-Feb-2012 23:30
Send private message

09 283 3xxx is a Warkworth Number assigned to Callplus according to the NAD (Number Administration Deed) .If maxx.co.nz think its an Auckland number then its a fault with them (Maxx - Or whoever they employ to run the service).

Not a fault with 2Talk at all.

I would contact Maxx and ask them to fix the fault and point them towards http://www.nad.org.nz/09GeographicalCodes.php which says clearly your number is a Warkworth Number and you are getting the "You are inside auckland message"


kfella2000
495 posts

Ultimate Geek


  #583331 19-Feb-2012 00:12
Send private message

You could give this a try Login to your 2talk portal and under outbound calls MyCLI - Call Privacy and CallerId try ticking Enable persistent Call Privacy by hiding your Caller ID when making Outbound calls? then try ringing it. Worth a try

kfella2000
495 posts

Ultimate Geek


  #583332 19-Feb-2012 00:17
Send private message

coffeebaron: Try calling from a mobile?


Just tried out of curiosity to ring the OPs 0800 number on my mobile and got what I expected to hear Sorry this number is not acceptable from a mobile phone.

allstar1
81 posts

Master Geek


  #583342 19-Feb-2012 08:27
Send private message

It would be interesting to know if you use local or national minutes if you were to phone the 33... number given with 09 in front.. to see what minutes get used check your available minutes first. ring  number then check again. To check your minutes log in ... go to plans and services .. change my plan. and you can see where you are up to. What I wonder is maybe Warworth is part of auck local area for 2talk??

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.