Help please! I really stuffed up. Windows Vista.

Forums › Microsoft Windows › Help please! I really stuffed up. Windows Vista.

Meez

111 posts

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#171511 21-Apr-2015 10:57

A few days ago I deleted a few files I didn't think I needed, one being a Remote Access file. The next day I got a notice when I logged in, "Failed to connect to a Windows Service." I used a Restore Point and everything worked for one day then today it happened all over again. This time I used a later Restore Point and now Google Chrome won't open. I tried going back into Restore Points but there are none there. The remote access file was one I had when I worked for Colmar Brunton so I thought it was obsolete. :( I am currently downloading updates but I don't know what else to do. Can anyone help?

robcreid

243 posts

Master Geek

#1288392 21-Apr-2015 12:05

I had to roll back to a restore point the other day for a different problems to yours.
My Chrome also stopped working.

I downloaded Chrome again and ran the installer and it fixed it.

I suspect chrome had updated since the last restore point was created which is why the rollback killed it.

Meez

111 posts

Master Geek

#1288399 21-Apr-2015 12:12

I did get it open again by going into Program Files, Google, Chrome, Application. There were two Chromes, one old, one new. I clicked on the new and it works fine, but this may start all over again tomorrow. I thought I'd fixed it all then too.

Can anyone help with the "failed to connect" problem? It's been happening for a few days.

freitasm

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#1288409 21-Apr-2015 12:16

You could disable Remote Settings to start with: press the Windows key and while keeping it pressed push the BREAK key. On the System that opens up you will see "Remote settings" on the left side. Uncheck the box for Remote Desktop. Click OK, close and reboot.

And please do not delete anything on \Windows folder and below...

Meez

111 posts

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#1288412 21-Apr-2015 12:19

I had a look but it wasn't enabled.

freitasm

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#1288416 21-Apr-2015 12:28

Ok, perhaps look at Event Viewer and see which service is returning this error?

timmmay

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#1288428 21-Apr-2015 12:43

Can you put the DVD in and do a repair? Alternately just install Windows 10 technical preview, which is far and away better than Vista.

Meez

111 posts

Master Geek

#1288433 21-Apr-2015 12:52

Sorry, I just realised all the games I downloaded yesterday weren't working and had to be uninstalled. :(

I've got event viewer open but don't know what I'm looking at.

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freitasm

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#1288534 21-Apr-2015 14:37

You can do a find for the error message (or just a couple of the words)...

MikeB4

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#1288542 21-Apr-2015 14:45

timmmay: Can you put the DVD in and do a repair? Alternately just install Windows 10 technical preview, which is far and away better than Vista.

installation of pre-release software is not a solution that should be advised.

Lias

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#1288873 21-Apr-2015 23:36

KiwiNZ:
timmmay: Can you put the DVD in and do a repair? Alternately just install Windows 10 technical preview, which is far and away better than Vista.

installation of pre-release software is not a solution that should be advised.

I dunno, this is Vista we are talking about here ;-P

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1101

3122 posts

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#1289292 22-Apr-2015 13:28

Meez: A few days ago I deleted a few files I didn't think I needed, one being a Remote Access file. ......The remote access file was one I had when I worked for Colmar Brunton so I thought it was obsolete.

What program was it , what file was it you deleted.
There are many programs that enable remote access, VNC, Teamveiwer, RDC, Cisco etc etc

You need to know what service is causing the error, thats not a process described in a forum.
You can try msconfig & disable startups & NON-MICROSOFT services one by one (trial and error) till you get find the one causing the error message.

Event veiwer: windows logs : look for red & yellow in system & application

StephieC

32 posts

Geek

#1293973 30-Apr-2015 04:25

I agree with some of the above. I reckon Chrome just needs reinstalling. Rollbacks are fine but when something like a browser needs updating so frequently, it's easy for them to stop working at the smallest sign of change - regardless of direction.

Your first mistake was Vista, though!

BlueShift

1692 posts

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#1294032 30-Apr-2015 08:49

You not the only one that still has Vista: