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timmmay

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#316005 7-Sep-2024 20:25
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My wife let windows 11 update last night, today when she turned it on and logged in there was nothing on the screen after login - no start bar, just a black screen. I can start task manager, but that doesn't help me much.

 

I rolled back to the restore point a few days ago but that didn't help at all, no change.

 

I booted from Windows 11 boot media and uninstalled the last quality update, when I log in I can see the desktop but windows gives me a message "Start menu is not working - log out and we'll try to fix it when you log in" or something to that effect. When I reboot it's the same. I will try uninstalling the latest performance update next.

 

I've taken a Macrium image so I can get the data off, but there's virtually nothing on there, everything's kept on the main PC. 

 

Any other suggestions to try to restore it including programs and data before I reinstall W11? Reinstalling Windows is quick but getting all the software on, mapped drives working, etc, takes time.

 

Update - decided to reinstall Windows. Simpler, more reliable.


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mentalinc
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  #3279768 7-Sep-2024 20:33
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in task manager

 

"run new task" - top right

 

explorer.exe

 

See if that helps.

 

 

 

Or did you have any start menu replacement apps e.g. Start11 or Startallback - may need an update to work on newer versions of Windows 11.





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timmmay

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  #3279770 7-Sep-2024 20:51
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It was a bog standard install, standard windows start menu. Upgraded from W10 maybe six months ago.

I'll make a note to do Macrium backups on this computer in future. Main computer is backed up regularly but not this one.

  #3279818 7-Sep-2024 23:08
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Try the repair steps using dism listed if the following article

https://www.xda-developers.com/how-to-use-dism-commands/



timmmay

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  #3279829 8-Sep-2024 06:58
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Thanks all. I think I'm just going to do a fresh install, mucking about with it it'll probably never be super reliable.


daparrot
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  #3279855 8-Sep-2024 10:23
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To fix this do the following

 

open taskmanager and then run ncpa.cpl

 

to open the network connections

 

Then right mouse on the Bluetooth and wireless interfaces and disable them

 

( or even better do this in device manager )

 

As strange as this solution is it fixes the start menu / Taskbar and even search

 

 


gehenna
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  #3279870 8-Sep-2024 11:20
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That's not a fix

daparrot
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  #3279924 8-Sep-2024 11:42
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Its more of a fix than reinstalling a system.

 

Its the best I can suggest till microsoft fix their junky OS

 

rather than adding new features no one wants 


 
 
 
 

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Batman
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  #3279931 8-Sep-2024 12:06
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my windows system has triple boot. after a month all my 3 installs were corrupted. i think it's due to the way the OSes never actually shuts down, got confused with each other.

 

had to restore all 3 from saved images. (now i press shift shutdown each time)

 

i don't suppose your system is dual boot or something?


Ruphus
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  #3279933 8-Sep-2024 12:12
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Agree with @gehenna about that suggestion not being a fix. Usually this is a symptom of the Explorer process not starting.

 

Reinstalls aren't as bad as they used to be. It might take longer to troubleshoot than to do the actual reset/reinstall. Then use Winget to reinstall your apps.


timmmay

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  #3280017 8-Sep-2024 14:34
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I use ninite to install a good bunch of apps. Winget looks useful but more work.

Thanks all.

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