CrowdStrike Windows BSOD

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88 posts

Master Geek
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#3261550 19-Jul-2024 18:35

gjm:

Work around steps for anyone that needs them

Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.

Just confirming this is an official fix from CS. I have checked the CS website and it is bona fide

l43a2

1784 posts

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#3261552 19-Jul-2024 18:43

this helped fix a Server 2012 machine, rest of the other machines we run only BSOD once and are now fine

hsvhel

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#3261553 19-Jul-2024 18:50

Local supermarket has come to a halt with random self service machines going offline, poor guys were stressing

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msukiwi

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#3261555 19-Jul-2024 19:01

Um.....are ANZ having problems or not STUFF?

From: https://www.stuff.co.nz/nz-news/350349389/live-nz-banks-parliament-retailers-experiencing-systems-outages-amid-global

Eva888

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#3261556 19-Jul-2024 19:03

This is big.

https://www.abc.net.au/news/2024-07-19/global-it-outage-crowdstrike-microsoft-banks-airlines-australia/104119960

rscole86

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#3261557 19-Jul-2024 19:08

BBC have just climbed out of bed and are reporting rail outages as well as the London Stock Exchange.

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wellygary

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#3261560 19-Jul-2024 19:22

rscole86: BBC have just climbed out of bed and are reporting rail outages as well as the London Stock Exchange.

From British Rail

"Description

There are currently widespread I.T issues across the entire network. I.T teams are actively investigating to determine the root cause of the problem.

As a result, some train operators are unable to access driver diagrams at certain locations, leading to potential short-notice train cancellations. Additionally, other key systems, including real-time customer information platforms, are also affected."

https://www.nationalrail.co.uk/service-disruptions/networkissues-20240719/

NZ will escape lightly as we have finished business for the Week,
But It looks like Friday could be hell in the UK/Europe, and no doubt US IT engineers are working their butts off to get it fixed before the sun gets across the pond to them...

mattwnz

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#3261568 19-Jul-2024 19:24

ANZ banks Text verification is down.

wellygary

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#3261572 19-Jul-2024 19:25

Holy $%^$^%

The ABC is reporting that American Airlines, United and Delta have asked the Federal Aviation Federation for a global ground stop on all flights.

The FAA is telling air traffic controllers to tell airborne pilots that airlines are currently experiencing communication issues.

ezbee

2654 posts

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#3261574 19-Jul-2024 19:33

Seems to be still ongoing?

Live: NZ banks, Parliament, retailers experiencing systems outages amid global issues | Stuff

In Sydney, all Virgin Airlines flights into and out of the city were cancelled.

“We have no ability to get flight plans,” a staff member said over the PA at the Virgin Australia lounge.

“The airline has put a stop on in-and-out flights, so it’s a complete ground stop; there’s no flights coming in and there’s no flights going out.

kiruti

51 posts

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#3261576 19-Jul-2024 19:36

gjm:

Work around steps for anyone that needs them

Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.

Does that work if Bitlocker is enabled on the machine though?