Microsoft W7 activation nightmare!!!

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codyc1515

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#380378 15-Sep-2010 22:54

wreck90: Then, he eventually gets back to me with some long code, which I had to type into the phone activation window and that worked.

I'm fairly sure that if you keep that long number for next time, it will work again, but I can't confirm this.

Nety

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#380437 16-Sep-2010 06:31

codyc1515:
wreck90: Then, he eventually gets back to me with some long code, which I had to type into the phone activation window and that worked.

I'm fairly sure that if you keep that long number for next time, it will work again, but I can't confirm this.

No, it changes each time the PC is built.

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Nety

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#380438 16-Sep-2010 06:35

@wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?

wreck90

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#380443 16-Sep-2010 07:15

Nety: @wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?

In fairness, it was only one of them I had some difficulty with. I don't think the line quality helped either.

lchiu7

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#380844 16-Sep-2010 19:51

Nety: @wreck90 - ouch
I hope they have not changed their call center setup. Whenever I have had to talk to a human they have always been very clear English speakers whom it is obviously their first language.
I wonder if the time of day makes a difference. I have only ever had to call MS for activation when I am at work. I wonder if it is follow the sun?

I have called for activation assistance 4 or 5 times. Only once did I speak to somebody - in Australia I think. As I mentioned earlier, I then got bounced to the Phillipines and a final callback from China. The other times I just their voice activation system.

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