My one year old Dell Inspiron 15 Intel N5010 won't work under Windows 8

Forums › Microsoft Windows › My one year old Dell Inspiron 15 Intel N5010 won't work under Windows 8

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#111402 1-Nov-2012 20:45

Check yours ...

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=575111&l=en&s=dhs

Talk about being pissed off ...

Oh wait, it means I have an excuse for a new laptop.....

Wade

2225 posts

Uber Geek
+1 received by user: 373

#710669 1-Nov-2012 21:18

Bugger same laptop as mine, mind you not supported is different to will not work at all maybe someone will work through any potential problems

Behodar

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Lifetime subscriber

#710672 1-Nov-2012 21:20

Wade: not supported is different to will not work at all

Indeed. "Unsupported" = Tech support department won't help you. This has no bearing whatsoever on whether it'll actually work or not.

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#710685 1-Nov-2012 21:37

I found out because I tried to install Windows 8 Enterprise tonight. After churning around for about 30 minutes it came back that the software couldn't be installed and it was uninstalling itself. Then it said to contact the manufacturer, which is what I did.

So Windows 8 itself rejects the laptop.

Ventura

109 posts

Master Geek
+1 received by user: 9

#710730 1-Nov-2012 22:26

Instead of Enterprise, just install Pro. My old clunker HP dv2000 from 2007 is running it fine.

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#710796 2-Nov-2012 07:28

According to a post on Dells website its the Bios and the power management thats the problem

The drivers are not the problem with the n5010 and windows 8 x64, it is the bios and the power management. Does not always come back from sleep and needs a hard reboot. I had troubles with hibernation as well with the laptop turning itself on.

http://en.community.dell.com/support-forums/software-os/f/4677/p/19473922/20219825.aspx#20219825

Athlonite

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#712608 5-Nov-2012 22:15

So if you turn off all the power management crap in the BIOS it should theoretically install fine just don't think about using sleep or hibernate

which BIOS version do you have the latest is A15

Dell Inspiron N5010 System BIOS Release Date: 7/24/2011
Importance: Recommended
Version: A15