Vista Startup Problems

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skylinegtrally

3 posts

Wannabe Geek

Topic # 13752 28-May-2007 07:09

so i have windows vista 64, when i am booting up it makes it all the way to starting up until its time to load the desktop then it just stays on a black screen with my mouse visible, i have all the bios on default everything is normal. i dont know why i cannot make it past that, safemode doesnt work... nothing

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Wannabe Geek

Reply # 72449 28-May-2007 07:12

when i safe mode the start up it just reboots, stopping at crcdisk.sys i think or some kinda of end and last know config also reboots

rwales

122 posts

Master Geek

Reply # 72457 28-May-2007 08:39

A lot of people are having a similar problem: google for microsoft vista crcdisk.sys

It seems most of these people are having driver issues. Have you ever been able to boot into Vista? Installed anything new (even an external HDD)? Attempted to dual-boot?

freitasm

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Reply # 72458 28-May-2007 08:44

Welcome to Geekzone... This is a driver problem. Your system probably has a SATA drive and the software drivers are not compatible with Windows Vista.

[ooops... replied at almost same time]

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rwales

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Master Geek

Reply # 72465 28-May-2007 09:26

Trying to steal my glory, eh? I've seen this problem before in XP too, though not as often.

skylinegtrally

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Wannabe Geek

Reply # 73058 31-May-2007 15:31

well, i have tried doing everything, also, i have vista working for a few months. it ran fine until one day i rebooted and it never worked since, i dont think its a driver i can try a few things but i think thats the last thing it would be. ill try getting a new motherboard and a different graphics card and not loading any drivers and try from there but as of now where i stood before loading vista and i tried to reinstall over xp and its still giving me the error, which is odd because these are all the same drivers. i know my damn computers and none of othe is makes any sence

Batman

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Reply # 73588 6-Jun-2007 10:15

hey there i share(d! thankfully) your problem man.
see my other forums ...

what happened to mine was when first installed home premium on the 2nd or 3rd reboot it froze when loading vista .... and then it did the same thing in 2 more reboots but had successfully loaded in between times(call it a paroxysmal problem)! sometimes mouse pointer only sometimes blank screen but no further action.

and then the nail in the coffin when i smartly "system restored". this time it failed to load everytime.

reinstalled and now seems fine!
i have no idea why! maybe you should just reinstall and see what happens.

btw does anyone know how microsoft knows when you activate a copy a second time whether you're doing it in the same PC or a different pc? coz if i had to say reinstall i'm very afraid i might need to buy a new key? (i own an upgrade key)

Swype on iOS is detrimental to accurate typing. Apologies in advance.

freitasm

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Reply # 73590 6-Jun-2007 10:32

So going back to the driver problem... Have you installed anything between the period where it worked ok and it stopped working? Or have you uninstalled anything?

It's not clear what caused this yet, so reinstalling Windows Vista is an option, but you could be in to more problems if you don't identify what cause it first.

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MauriceWinn

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Reply # 74754 15-Jun-2007 07:44

Groan. I was warned.   Vista is bung.   One day old and my brand new Compaq Presario Warehouse Vista machine is sitting there spinning its wheels, fan blowing, after freezing at start-up.   I was told it's no good and now my worn out old Asus XP notebook is enabling some contact with cyberspace.    I thought I'm not a power-user needing high-end operating system function interface with lots of obscure software, so a simple Vista operation should be fine.

The first thing that went wrong was Skype is not useable.   One of my main functions gone.   Oh well, maybe if a few weeks they'll get a Skype version.   Now I can't even boot up.

So I pushed the power button until it died as is my usual method when things get dire.   Starting again, I selected "normal mode" instead of "safety mode" etc.    It is a 2 day old machine!    This is ridiculous. It's not as though I installed anything either.   I haven't even installed the software pack I bought with it.   I failed to install Skype, and that's it.

At least the little internet connection icon in the bottom right says "Currently connected to: Zenbu.net.nz so something might be working.   The desktop is showing behind a window with "Control Panel > System and Maintenance > Welcome Center"    in the url field.

Now I wish I hadn't bought the thing.   I didn't imagine it would be this bad.   I usually am a MSFT fan club member [though I have moved to Firefox].

Mqurice

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Reply # 74765 15-Jun-2007 09:32

hi there!
let's get this straight shall we ...

you bought a brand new compaq celeron with vista pre-installed
first time you started it up it went fine 100%

then you installed skype and now it wont start. is that correct? any other information?

tsk - just my personal pref but always had bad vibes er compaq

Swype on iOS is detrimental to accurate typing. Apologies in advance.

freitasm

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Reply # 74769 15-Jun-2007 10:25

First thing on a Compaq machine would be to create a restore DVD (if possible). They all come with a restore partition AFAIK. Next, are you installing the latest Skype, not an old download? Skype works fine on Windows Vista - I have it running on my Windows Vista 64 bit with no problems.

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MauriceWinn

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Reply # 74776 15-Jun-2007 10:55

I phoned "Richard" at 0800 113 694 which is given as the Compaq help number and he was really good. Richard is in Bangalore, which is a good place [he tells me it. has changed a lot in the 10 years since we were there]

He told me to disable the startup files. He walked me through it, into Safe Mode and now it seems to be running okay.

freitasm: First thing on a Compaq machine would be to create a restore DVD (if possible). They all come with a restore partition AFAIK. Next, are you installing the latest Skypeli, not an old download? Skype works fine on Windows Vista - I have it running on my Windows Vista 64 bit with no problems.

Regarding "restore", there's a leaflet included saying "Restore Your System Without Discs. Your computer includes a new system recovery feature that does not require CDs or DVDs." It goes on, "To repair or restore from the hard drive, restart the computer and press f11 when prompted".

I have no idea what was in the startup list but there was quite a bit of it.

The Skype version was a new click on the latest Skype download, which did nothing and when I read the details, Vista isn't supported [or Skype isn't supported by Vista, or both].   When I get a new computer I start with a whole new system and bring nothing from the old and don't mess with anything as I think of them as integrated systems which might not work if using old stuff.

I would love to have Skype on here, so I suppose I'll read a bit more to see if it's worth the risk [some people report audio problems and it doesn't seem to be problem free - I have used Skype since the beginning so am very used to the various limitations].

I'll use it for a day or two without Skype and see if it works okay.

Thanks for your comments,
Mqurice

Maurice Winn
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MauriceWinn

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Reply # 74777 15-Jun-2007 11:04

Seems to be going now [after Compaq help] I have never owned Compaq equipment before but admired their early efforts and think of this more as a Windows Vista problem than a Compaq problem and so far I'm happy with Compaq. The guy who started Compaq went on to do the Capstone turbine [which financially failed but is a good machine] The Compaq 386 in about 1986 was $10,000 [I could only drool]. Times have changed.

Yes, your summary is about it. I tried clicking on a YouTube video too and it didn't work either. Maybe I tried to download an Acrobat upgrade too. I did use it all one day without problem [other than being unable to use some things such as Skype].

joker97: hi there! let's get this straight shall we ...

you bought a brand new compaq celeron with vista pre-installed
first time you started it up it went fine 100%

then you installed skype and now it wont start. is that correct? any other information?

tsk - just my personal pref but always had bad vibes er compaq

So, now it's working [fingers crossed, I hope].

Mqurice

Maurice Winn
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freitasm

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Reply # 74778 15-Jun-2007 11:28

Well, YouTube needs Flash, which if is not installed won't play, of course. Skype is compatible with Windows Vista.

And the F11 restore on Compaq laptops is true - but not much help if the partition information is destroyed, hence there's a program in Start Programs that will create a DVD from that that partition - if it was foolproof they wouldn't put such a program there, right?

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MauriceWinn

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Reply # 74784 15-Jun-2007 12:22

freitasm:And the F11 restore on Compaq laptops is true - but not much help if the partition information is destroyed, hence there's a program in Start Programs that will create a DVD from that that partition - if it was foolproof they wouldn't put such a program there, right?

True, and the finer print underneath [on that included leaflet] says, as you say,
"IMPORTANT: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability" They will supply them at http:///www.hp.com [for a fee I presume, or they'd be included with the computer - why didn't they include them for a few cents?]

My new Camry [years ago] turned on and started - guaranteed, every time. The old comparative jokes about the car and computer industries apply here. Buying a new machine and turning it on shouldn't be such a project. [The dinkum Geeks groan at the ignorance - fair enough, but there are a LOT of We the Ignorant and we feed the industry]. Cyberspace should be simple, convenient, cheap, enjoyable, reliable and useful.

Thanks for your help which is appreciated.
Mqurice

Maurice Winn
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rwales

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Master Geek

Reply # 74785 15-Jun-2007 12:42

I phoned "Richard" at 0800 113 *** which is given as the Compaq help number and he was really good.

Holy mother of God. As an ex-tech support guy, I can tell you Richard's really going to appreciate that everyone's now asking for him while his colleagues twiddle their thumbs.

If you think he did good, drop some positive feedback to the company.

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