Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


freitasm

BDFL - Memuneh
73927 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#138529 7-Jan-2014 22:52
Send private message

I currently have my Microsoft account set to send me a SMS when trying to use more sensitive areas of my account.

The problem I am seeing is that this code is not always received. For example tonight I tried logging in, was asked for the code but never received the SMS. Used the alternate method via email. I tried then adding the same number and the cofirmation code was received. Tried again and the code was not received.

I suspect Microsoft is using some SMS provider that either has problems with Vodafone interconnect or is trying to use a cheap route that is not always sending through to Vodafone.

Anyone else seeing this?





Are you happy with Geekzone? Consider subscribing or making a donation.

 

 

 

freitasm on Keybase | My technology disclosure 

 

These links are referral codes: Sharesies | Mighty Ape | Norton 360 | Lenovo laptops | GoodsyncGeekzone Blockchain Project


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Affiliate link
 
 
 

Affiliate link: Life360 protects each family member with advanced driving, digital, and location safety features. Choose the plan that fits your family’s size and life stage.
KevinL
656 posts

Ultimate Geek

Trusted

  #962833 7-Jan-2014 22:55
Send private message

Why not use Google Authenticator (or MS Authenticator if you're on Windows Phone)?

freitasm

BDFL - Memuneh
73927 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #962835 7-Jan-2014 22:59
Send private message

Funny thing is... I "trusted" the SMS option to be always there on my phone. Perhaps should really just go for the authenticator option.




Are you happy with Geekzone? Consider subscribing or making a donation.

 

 

 

freitasm on Keybase | My technology disclosure 

 

These links are referral codes: Sharesies | Mighty Ape | Norton 360 | Lenovo laptops | GoodsyncGeekzone Blockchain Project


richms
25136 posts

Uber Geek

Trusted
Subscriber

  #962841 7-Jan-2014 23:09
Send private message

Had the same issues with googles SMS's - would often wait ages, not get anything so hit the call me instead option, get the call and then after the call get a SMS with the same number in it.




Richard rich.ms



Regs
4065 posts

Uber Geek

Trusted
Snowflake

  #962846 7-Jan-2014 23:22
Send private message

I often have problems with the SMS's. Either slow or non delivery. Both on 2deg and on Telecom now too (and not just for Microsoft services). I switched account to use the "phone" authentication instead (I,e. robot calls mobile and reads out code) and that has never failed once.

The authenticator apps are a great option - and they work 'offline' too.

Regs
4065 posts

Uber Geek

Trusted
Snowflake

  #962847 7-Jan-2014 23:23
Send private message

freitasm: Funny thing is... I "trusted" the SMS option to be always there on my phone. Perhaps should really just go for the authenticator option.


in general I've found SMS to be pretty unreliable in new Zealand.

nathan
5695 posts

Uber Geek
Inactive user


  #962852 7-Jan-2014 23:26
Send private message

what network are you on Mauricio? I use the SMS 2FA virtually everyday, my phone is on Vodafone and its been months since I've noticed an issue.

KevinL
656 posts

Ultimate Geek

Trusted

  #962853 7-Jan-2014 23:27
Send private message

nathan: what network are you on Mauricio? I use the SMS 2FA virtually everyday, my phone is on Vodafone and its been months since I've noticed an issue.


freitasm: I suspect Microsoft is using some SMS provider that either has problems with Vodafone interconnect or is trying to use a cheap route that is not always sending through to Vodafone.

Anyone else seeing this?




freitasm

BDFL - Memuneh
73927 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #962876 7-Jan-2014 23:47
Send private message

As above, on Vodafone.

Just enabled authenticator now anyway. I used to have it on but changing handsets frequently was causing problems - the only constant thing was the phone number. Now that the SMS turned to be unreliable I am back to authenticator.




Are you happy with Geekzone? Consider subscribing or making a donation.

 

 

 

freitasm on Keybase | My technology disclosure 

 

These links are referral codes: Sharesies | Mighty Ape | Norton 360 | Lenovo laptops | GoodsyncGeekzone Blockchain Project


nathan
5695 posts

Uber Geek
Inactive user


  #962881 7-Jan-2014 23:59
Send private message

is this just a once off, or are you seeing this regularly?

Can you PM me your MSA address and phone number please

freitasm

BDFL - Memuneh
73927 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #962886 8-Jan-2014 00:07
Send private message

It happened last week twice and three times today.




Are you happy with Geekzone? Consider subscribing or making a donation.

 

 

 

freitasm on Keybase | My technology disclosure 

 

These links are referral codes: Sharesies | Mighty Ape | Norton 360 | Lenovo laptops | GoodsyncGeekzone Blockchain Project


Batwing
581 posts

Ultimate Geek

Trusted

  #963112 8-Jan-2014 10:43
Send private message

I've been seeing this over several months. Particularly an issue when my skydrive gets randomly locked out for TOS breaches (few excel and word docs is all I have there). Get in to a loop of failure with call/text verification and eventually get through via online support and after 2 days they unlock it and say it was never locked and I haven't breached the TOS.

 

 

 

I know the skydrive issue is well off topic, but the text/phone calls definitely never comes through on 2degrees for me. Google ones are fine, texts sometimes delayed, phone calls always immediate.

Once queried it with microsoft, they said check my number is correct... then affirmed the system is fine which it clearly isn't.

freitasm

BDFL - Memuneh
73927 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #963138 8-Jan-2014 11:22
Send private message

After investigating my original issue with some Vodafone help we can see the SMS being sent to the handset (Nokia Lumia 1020). The handset is not showing anything. Next obvious step is to try the SIM on another handset now...




Are you happy with Geekzone? Consider subscribing or making a donation.

 

 

 

freitasm on Keybase | My technology disclosure 

 

These links are referral codes: Sharesies | Mighty Ape | Norton 360 | Lenovo laptops | GoodsyncGeekzone Blockchain Project


nathan
5695 posts

Uber Geek
Inactive user


  #963361 8-Jan-2014 16:37
Send private message

Batwing: I've been seeing this over several months. Particularly an issue when my skydrive gets randomly locked out for TOS breaches (few excel and word docs is all I have there). Get in to a loop of failure with call/text verification and eventually get through via online support and after 2 days they unlock it and say it was never locked and I haven't breached the TOS.   I know the skydrive issue is well off topic, but the text/phone calls definitely never comes through on 2degrees for me. Google ones are fine, texts sometimes delayed, phone calls always immediate.

Once queried it with microsoft, they said check my number is correct... then affirmed the system is fine which it clearly isn't.


if you PM me your Microsoft Account name and cell number I'll get someone to look into the SkyDrive lockouts and 2FA SMS messages not being received. Also if you can remember roughly when you did the request to logon

danielsiva
21 posts

Geek

Trusted

  #963365 8-Jan-2014 16:46
Send private message

I have seen some fairly long SMS delays with FB - hours (!)

Google has always been quite timely (I'm on VF), but I prefer to use Google auth when I can.

billgates
4399 posts

Uber Geek

Trusted

  #963371 8-Jan-2014 17:00
Send private message

I use the authenticator app on my Windows Phone for both Microsoft and Google online services. SMS is a hit and miss with both services. Calling works 100% of the time as well with both services.




Do whatever you want to do man.

  

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

New Zealand Video Game Sales Reaches $540 Million
Posted 26-Jun-2022 14:49


Github Copilot Generally Available to All Developers
Posted 26-Jun-2022 14:37


Logitech G Introduces the New Astro A10 Headset
Posted 26-Jun-2022 14:20


Fitbit introduces Sleep Profiles
Posted 26-Jun-2022 14:11


Synology Introduces FlashStation FS3410
Posted 26-Jun-2022 14:04


Intel Arc A380 Graphics First Available in China
Posted 15-Jun-2022 17:08


JBL Introduces PartyBox Encore Essential Speaker
Posted 15-Jun-2022 17:05


New TVNZ+ streaming brand launches
Posted 13-Jun-2022 08:35


Chromecast With Google TV Review
Posted 10-Jun-2022 17:10


Xbox Gaming on Your Samsung Smart TV No Console Required
Posted 10-Jun-2022 00:01


Xbox Cloud Gaming Now Available in New Zealand
Posted 10-Jun-2022 00:01


HP Envy Inspire 7900e Review
Posted 9-Jun-2022 20:31


Philips Hue Starter Kit Review
Posted 4-Jun-2022 11:10


Sony Expands Its Wireless Speaker X-series Range
Posted 4-Jun-2022 10:25


Microsoft Updates Surface Laptop Go With 11th Gen Intel CPUs
Posted 2-Jun-2022 07:12









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.