Parents rang up. Heard something on the radio about importance of backing up computer ( my suggestion about this was ignored in past but I'm not on the radio..).
Suggested Go to dick smith / Harvey Normans etc and buy a USB drive, plug in , control panel backup, backup create backup.
Phone back ... Not work I'm told, IO error.... Parents had bought another drive (!?) same problem... Contacted support sea gate, pages of suggestions, reference to knowledge article etc ....parents give up..
This week, visiting parents and instructed to fix the backup issue.
At the end of the day..... Microsoft W7 inbuilt backup Utility can't write to USB drive greater then 2Tb due to issues with sector size being too big....
Are you joking Microsoft ............really ....you can't fix this....?!?!?
So I took the 2tb and 3 tb USB drives home and couriered an old 1tb drive which works perfectly.
A.