Vista-64 installation stalling at first hurdle! Any ideas?

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Batman

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Topic # 14194 20-Jun-2007 19:16

Ok a few days ago i asked about 64-bit versions and that i just had to get it!

So my Vista Ultimate Retail arrived in the mail today. But after clicking on Custom install and then selecting the version and agreeing to the terms and conditions this error pops out:

"Verify that the installation sources are accessible and restart the installation." Error 0xE0000100

(Note this pops out on top of the select drive/partition to install screen but the select drive/partition never gets a chance to show due to the above error that trumps it.)

Thanks

This is my HDD setup if that helps -
XP MCE 40g - 80g free space unpartitioned - Vista Home Premium 80g - various backup partitions at the back

Too late to call microsoft tonight. FreitasM?

rscole86

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Reply # 75384 20-Jun-2007 19:20

Does this apply to your situation?

rscole86

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Reply # 75385 20-Jun-2007 19:25

Another Forum suggest dissabling RAID in the BIOS.

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Reply # 75387 20-Jun-2007 19:38

hi there, yes i've seen that MS support note and yes it applies 100% but what does it mean? What do i do? My home premium installed fine. So do i have a defective DVD disc or something?

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Reply # 75388 20-Jun-2007 19:40

Hey ... you're the guy whose Vista Business did a doo dar!

rscole86

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Reply # 75390 20-Jun-2007 19:51

joker97:
Hey ... you're the guy whose Vista Business did a doo dar!

Yes I am, I believe its happened because I have just installed a webcam, but that doesnt help you here :p

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Reply # 75398 20-Jun-2007 20:28

by the way, RAID is disabled anyway. So i enabled RAID. This time at the select drive/partition screen it can't see any drives, but the cool thing is, the error does not appear! So - HDD incompatible with Vista-64? (Will i find out at this stage or should it find our about hdd incompatibility at a later stage hence my problem has nothing to do with hdd?)

Help! Getting frustrated at MS now arrgh

freitasm

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Reply # 75399 20-Jun-2007 20:31

All I can think is that you probably need a special driver for your hardware. Just stating the size of the disc doesn't indicate anything. Is it SATA, IDE, RAID, does it need any special driver that is not standard?

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Reply # 75403 20-Jun-2007 20:45

Gosh i must say i never understood the new hard drives (ide was as far as my brain can cope!) very well ... erm ... i believe it's SATA-3. "my devices" properties says it's "st332063 3as scsi" but it probably doesnt mean anything. RAID is turned off. i only have 1 320gb 7200rpm hard drive.

so you mean if i find new drivers...

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Reply # 75407 20-Jun-2007 21:02

joker97: hi there, yes i've seen that MS support note and yes it applies 100% but what does it mean? What do i do? My home premium installed fine. So do i have a defective DVD disc or something?

correction: NO i am NOT installing from a network share! i have 1 dvd drive, 1 hard disk, and that's it!

freitasm

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Reply # 75411 20-Jun-2007 21:05

Not from a network share - but perhaps the DVD is scratched or dirty?

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Reply # 75415 20-Jun-2007 21:22

joker97: very well ... erm ... i believe it's SATA-3. "my devices" properties says it's "st332063 3as scsi" but it probably doesnt mean anything. RAID is turned off. i only have 1 320gb 7200rpm hard drive.

I assume you mean SATA-2 which has a speed on 3.0Gb/s

For what its worth, I am using Vista on that type of drive with no* problems. And my HDD is also a Seagte 320GB, so its not likely to be HDD related, but maybe motherboard.

I did have issues in the beginning with my Athlon 64bit dual core being recognised prperly by vista. But a Simple BIOS update fixed that.

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Reply # 75418 20-Jun-2007 21:32

freitasm: Not from a network share - but perhaps the DVD is scratched or dirty?

DVD is fresh out of the box ... 100% clean and unscathed.

very strange, will call microsoft tomorrow.

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Reply # 75580 21-Jun-2007 21:20

called microsoft. they say the error is due to vista installer not "seeing" any plausible drives. suggested i try to install from within vista instead of from booted dvd. can i please ask 2 questions -

1) anyone has managed to install both vista-64 AND vista-32 (or any 2 Vista OSes on 1 physical hard drive for that matter)? ie can it be done. i have a feeling it can't see any hard drives because it ignores hard drives that has vista already.

2) if i clean install from within vista will i stuff up my current vista? anything to look out for?

cheers guys.

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Reply # 75686 22-Jun-2007 21:24

ok error message now understood/figured out. was trying to install into a partition that could not exist - long story short. still havent installed though :)