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422 posts

Ultimate Geek
+1 received by user: 40


Topic # 143790 27-Apr-2014 12:17
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Hey guys

I have been searching around on the Internet but unfortunately couldnt find much help.

I have a laptop I am giving away, I thought I would remove my profile and set up another one for my friend, i was asked to put in a password to remove my account and enter in the details for the new one. 

I thought I had done this, now when i'm trying to log in, it says wrong password, there was an option to reset password, I had to connect a flash drive, but it appears this only works if I had used that flash drive before I locked myself out.

Have I bricked my laptop?

Any help would be so much appreciated.

Thanks.

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139 posts

Master Geek
+1 received by user: 18


  Reply # 1031975 27-Apr-2014 12:43
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Reinstalling Windows is a quick & easy soloution.

3597 posts

Uber Geek
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  Reply # 1031979 27-Apr-2014 13:04
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saeran: Reinstalling Windows is a quick & easy solution.


To OP - You should do this anyway before giving away a laptop.




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16749 posts

Uber Geek
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  Reply # 1031980 27-Apr-2014 13:08
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i think you hold f8 BEFORE the hard drive starts to boot (AFTER you turn the power on) and there could be an option to reinstall and wipe all your precious life story.

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Uber Geek
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  Reply # 1031981 27-Apr-2014 13:09
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(that won't wipe EVERY bit of the stored data but unless you are on the FBI's most wanted or are working on a secret multinational company project that should be fine ... )



422 posts

Ultimate Geek
+1 received by user: 40


  Reply # 1031999 27-Apr-2014 13:27
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joker97: i think you hold f8 BEFORE the hard drive starts to boot (AFTER you turn the power on) and there could be an option to reinstall and wipe all your precious life story.


thanks

i ended up pressing shift while restarting and restoring to factory settings

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