bad timing.. in stoped playing sims....thn bar played up near start menu....

i tired to restore... but i got a square window bussy image.. i has photo but only got phone now.. im trying to restore...do back up.. but keeps coming up to restore windows. if i dont fix we take to shop tomorrow to fix up...
my issue is.
am i able to fix or am i wasting time
im so gutted.. i just got my hot spot working.. and i wished i didnt play sims lol
any advice how do i fix bios window. so i can has comp back???