Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1772 posts

Uber Geek
+1 received by user: 116

Topic # 151927 10-Sep-2014 09:34
Send private message

I have 8.1 Pro installed and am wanting to spend the extra $12.99 to get the media center pack. 

Nothing I do will let me get the purchase completed. It always throws an error saying they couldn't process the order and to check my details. 

Needless to say I've checked my details. 

I've also checked all my store payment details, purchased apps, checked my timezone details, reset routers, changed dns settings etc etc.

I called MS support and spent half an hour talking/being transferred to people in the US/Canada and they came to the conclusion that (without asking me anything but my name) I was going to have to buy a new 8.1 Pro licence. I hung up not long after that. 

I have a media center key I got when they were giving them out for free so I figured i'd try that, even though I had to have used it before Jan 2013. It installed and worked fine until it threw a fit and made my 8.1 pro install deactivate and made it unable to be activated again.

Anyone able to tell me what I need to do to get this? I'd be willing to buy a key from someone else if I have to but you can't buy them anywhere but on the damn add features app in windows.

Create new topic
1459 posts

Uber Geek
+1 received by user: 117


Reply # 1125584 10-Sep-2014 09:40
Send private message

I had the same unfortunate experience. In the end I did buy a new licence and this time went well. And yes they were both genuine and not pirate.  So after that experience I am slowly migrating over so I can later switch to Linux or even cough cough Apple.
  Apart from new install new licence I dont know but that was what worked with mine

HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi

1772 posts

Uber Geek
+1 received by user: 116

  Reply # 1125620 10-Sep-2014 10:41
Send private message

Seriously? I don't want to have to buy another licence. I only have one machine I want windows on. This makes me mildly irritated. 


Infrastructure Geek
4049 posts

Uber Geek
+1 received by user: 195

Microsoft NZ

  Reply # 1126206 10-Sep-2014 23:59
Send private message

i'm away at TechEd this week, but can try and look into this for you next week if you can wait that long?  email some details to me about what's happening, your machine and what sort of license its running (OEM, Retail, etc), whether it is an upgrade from 8.0 or a clean 8.1 install.  regan dot murphy a-t

Technical Evangelist
Microsoft NZ
Twitter: @nzregs

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47

Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25

New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48

Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48

Oppo R11s: high-end Android, budget price
Posted 27-Feb-2018 16:27

Samsung New Zealand introducing the Galaxy S9 and S9+
Posted 26-Feb-2018 07:00

Fujifilm X beats its best with new top of the range, high-performance camera
Posted 24-Feb-2018 14:05

One million kiwis affected by cybercrime
Posted 24-Feb-2018 13:58

New Zealanders want to engage with government online and via mobile apps
Posted 24-Feb-2018 13:56

Samsung launches Samsung Max
Posted 24-Feb-2018 13:52

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43

Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27

2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21

Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.