Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


kiwi1691

59 posts

Master Geek


#159801 13-Dec-2014 11:09
Send private message

During the past few days when I use my laptop, I keep getting a window open that tells me I am not using genuine window software. Which is strange because as far as I know I am. There is a link to the Microsoft website that gives the option to "Validate Now". I click it and the download won't work because it's "not a valid Win32 application".

Any ideas?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
l43a2
1779 posts

Uber Geek

ID Verified
Trusted

  #1196736 13-Dec-2014 11:13
Send private message

which version of windows is it







Andib
1363 posts

Uber Geek

ID Verified
Trusted

  #1196738 13-Dec-2014 11:16
Send private message

Where did you buy your laptop from? 
From a store or off Trademe?

Also what version is it? 




<# 
       .DISCLAIMER
       Anything I post is my own and not the views of my past/present/future employer.
#>


kiwi1691

59 posts

Master Geek


  #1196740 13-Dec-2014 11:17
Send private message

I bought the laptop new from a store in 2012, and am using windows 7



xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #1196741 13-Dec-2014 11:22
Send private message

Open the Computer properties and check the activation status - might just need to tell it to activate again.




       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


kiwi1691

59 posts

Master Geek


  #1196743 13-Dec-2014 11:27
Send private message

It says that Windows is activated

scuwp
3885 posts

Uber Geek


  #1196744 13-Dec-2014 11:30
Send private message

Malware? Maybe the warning isn't genuine. Run a virus scan and one with something like malwarebytes




Lazy is such an ugly word, I prefer to call it selective participation



kiwi1691

59 posts

Master Geek


  #1196755 13-Dec-2014 11:36
Send private message

scuwp: Malware? Maybe the warning isn't genuine. Run a virus scan and one with something like malwarebytes


Ok, I will try that.

 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
kiwi1691

59 posts

Master Geek


  #1197497 14-Dec-2014 23:20
Send private message

scuwp: Malware? Maybe the warning isn't genuine. Run a virus scan and one with something like malwarebytes


I tried that, it did find malware, but removing it had no impact.

mattwnz
20141 posts

Uber Geek


  #1197498 14-Dec-2014 23:25
Send private message

Do you have the install disks, or restore disks for it? Is it a brand of laptop is it, you may need to contact the manufacturer.

lNomNoml
1807 posts

Uber Geek

ID Verified

  #1197502 14-Dec-2014 23:48
Send private message

Take a screenshot of the notification and post it here.

lapimate
352 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1197508 15-Dec-2014 01:01
Send private message

Has updates (Dec 2014) installed KB3004394? This is one of the issues sometimes mentioned in respect of that update: http://help.howproblemsolution.com/922574/windows-suddenly-not-genuine-kb3004394 
KB3004394 has been withdrawn. See http://support.microsoft.com/kb/3024777

kiwi1691

59 posts

Master Geek


  #1197522 15-Dec-2014 07:51
Send private message

lapimate: Has updates (Dec 2014) installed KB3004394? This is one of the issues sometimes mentioned in respect of that update: http://help.howproblemsolution.com/922574/windows-suddenly-not-genuine-kb3004394 
KB3004394 has been withdrawn. See http://support.microsoft.com/kb/3024777


I downloaded the update, but when I try to open it nothing happens. 

Oblivian
7296 posts

Uber Geek

ID Verified

  #1197560 15-Dec-2014 08:48
Send private message

A colleague asked me about this recently, and yep.. screenshot requested from him also. If there's no real balloon popup In the taskbar or anything. But rather in the middle of the screen its probably one of those pesky download apps fired up and trying to trick them like the 'your computer requires a virus scan.. click here' ones.

kiwi1691

59 posts

Master Geek


  #1198242 16-Dec-2014 08:43
Send private message

Click to see full size

trig42
5809 posts

Uber Geek

ID Verified

  #1198251 16-Dec-2014 08:58
Send private message

That looks like a genuine non-genuine windows window ( :) )

Start here: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/0x8004fe21-error-not-genuine-on-a-genuine-windows/06667718-646e-e011-8dfc-68b599b31bf5

Looks like something has become corrupt.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.