HP Stream 8 wifi

Forums › Microsoft Windows › HP Stream 8 wifi

rb99

3422 posts

Uber Geek

Lifetime subscriber

#166280 8-Mar-2015 12:37

Just got a HP stream 8 tablet. Set it up but it will not connect too or see our Asus N56U router unless I turn the router off and on again. It will see other routers from neighbouring houses and it will wee the Wi-Fi in our Sony TV. Anyone own one and have something similar ? Have had a look on Google, just wondering if anyone knew of a simple fix (am far from an expert when it comes to Wi-Fi channels and stuff like that). Thanks.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

3422 posts

Uber Geek

Lifetime subscriber

#1253263 8-Mar-2015 12:40

Forgot to mention I do have the Asus turn its Wi-Fi off automatically overnight, but shouldn't the Stream just connect back up when its available again ?

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

wasabi2k

2096 posts

Uber Geek

#1253308 8-Mar-2015 13:53

what channel is the router using?

Check it is 1,6 or 11, not 12.

Jase2985

13457 posts

Uber Geek

ID Verified

Lifetime subscriber

#1253314 8-Mar-2015 14:10

wasabi2k: what channel is the router using?

Check it is 1,6 or 11, not 12.

but that wouldnt explain why it works and but then doesn't reconnect

Wade

2225 posts

Uber Geek

#1253317 8-Mar-2015 14:16

I read something in a stream 7 forum about it not recognising channel 12 or above

On my 8 I get connection every time but occasionally only with limited connection, usually flicking WiFi off then back on again fixes it for me

Brilliant device for the money though

rb99

3422 posts

Uber Geek

Lifetime subscriber

#1253364 8-Mar-2015 14:47

Been looking through HP forums as well, especially 'stream 7 wifi drops' http://h30434.www3.hp.com/t5/Windows-Tablets/Stream-7-wifi-drops/td-p/4762494/page/11 , - its up to 12 pages so far.

Saw someone said something about only receiving an IPv4 address and not an IPv6 address. Might explain why rebooting the router seemed to help (though only tried that once, people will insist on using it for Netflix and stuff). Suppose I could try updating drivers, but I apparently need to get myself an OTG cable for that.....

Can I perhaps ask Wade the version number of your wifi driver ?

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

Wade

2225 posts

Uber Geek

#1253370 8-Mar-2015 15:19

Driver 3007.10.1031.2014

rb99

3422 posts

Uber Geek

Lifetime subscriber

#1253384 8-Mar-2015 16:16

guess mine is older - 3007.6.0901.2014. Hopefully I can connect if I get a chance to reboot the router and I can update then.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

richms

28168 posts

Uber Geek

Trusted

Lifetime subscriber

#1253452 8-Mar-2015 17:15

Jase2985:
wasabi2k: what channel is the router using?

Check it is 1,6 or 11, not 12.

but that wouldnt explain why it works and but then doesn't reconnect

If the router is on auto then it would, as the router will choose something different each time it comes up depending on what else it sees in use.

Richard rich.ms

rb99

3422 posts

Uber Geek

Lifetime subscriber

#1254003 9-Mar-2015 13:39

richms:
Jase2985:
wasabi2k: what channel is the router using?

Check it is 1,6 or 11, not 12.

but that wouldnt explain why it works and but then doesn't reconnect

If the router is on auto then it would, as the router will choose something different each time it comes up depending on what else it sees in use.

Tried updating the driver to 3007.10.1031.2014. Didn't seem to be any improvement (or make anything worse).

Tried changing the channel on 2.4GHz (guess it doesn't use/have 5GHz) to 1 from auto and it seems to be much better now, connecting automatically pretty consistently fingers crossed, touch wood. Thanks very much RichMS and Wade and everyone else.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99