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JasonPiers

3 posts

Wannabe Geek


#16881 2-Nov-2007 01:53
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Can anybody suggest something new ?
Ive been banging my head against a brick wall for 6 weeks now with a telephone call from Sony every day failing to rectify anything.

Heres the problem, its not one machine its applicable to both the two new vaio vgncr11's.
 
We run a server that doesnt support vista, our IT people said downgrade the new laptops to xp pro. Sony said this was possible and have drivers available for this and these were downloaded.
XP Pro was bought and installed, and the drivers installed.
Everything works fine except the wireless connection. It hangs, and cant acquire an IP address.
The wireless works on all unsecured networks, but not on WEP or WPA encrypted networks.
It allows me to input the key but then just hangs and doesnt acquire the ip address.

Sony have been pretty useless,although they do always call back when they say they will, so far over 30 phone calls to date,  Microsoft refuse to help me as the xp version installed is OEM and they refer me back to Sony who as previously mentioned are out of ideas.

These laptops are xp pro downgradeable - the wireless system just doesnt work !

Can anyone help ! PLEASE !
Jason

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rhysb
435 posts

Ultimate Geek
+1 received by user: 7

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  #93766 5-Nov-2007 10:14
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What wireless chipset does your laptop use? You could try going directly to the chipset manufacturers website. Often they will have more up-to-date drivers than the oems.

BTW If you have Vista business or Ultimate you already have downgrade rights, which means you can use any version (oem/volume/retail) of WinXP, instead of Vista,  without having to purchase an additional license.









Stewie
7 posts

Wannabe Geek


  #94370 8-Nov-2007 23:17
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Well what kind of server is this that its not compatible with Vista?

Try a generic wireless adapter driver. Ask sony what kind of chipset is on the wireless adapter and you can go to that manufacturers
and ask for one.

JasonPiers

3 posts

Wannabe Geek


#94373 8-Nov-2007 23:24
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Its not the server thats not compatible (cannot run vista on a network).
 Sony are resending the vista recovery disc, and being extremely painful. I have explained the above helpful replies to them but they insist on doing it their way (its not just one pc its the entire vgncr11 range that will not work on a wep or wpa encrypted networks) if downgraded to xp pro. 

I will find out what chipset is being used and post the results, still no joy at present.
Thanks all !



rhysb
435 posts

Ultimate Geek
+1 received by user: 7

Trusted

  #94374 8-Nov-2007 23:42
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After a quick google it looks like it may have an Intel 3945ABG chipset, in which case I'd forget about sony and grab the driver direct from intel here. This chipset definitely support wpa encryption under XP.






pwaddles
113 posts

Master Geek


  #97129 27-Nov-2007 13:04
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what kind of access point are you using?  I take it no other laptop has ever had problems connecting wirelessly to it?




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P35 DS3L Mobo

JasonPiers

3 posts

Wannabe Geek


#98687 7-Dec-2007 01:57
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Thank you very much for recommending the intel site to get the chipset . That worked an absolute treat.
Sony are now udating their downloads to ensure that the chipsets in the download area is upto date too !

Once again many many thanks.
Jason

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