Surface Pro 3 - yellow band on screen

Forums › Microsoft Windows › Surface Pro 3 - yellow band on screen

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#171888 4-May-2015 17:47

We have two Surface Pro 3 i5 machines - both purchased about 10 months ago - and both have developed a faint yellow band on the left hand side of the screen. The band runs from top to bottom of screen, is about 3 mm thick, and starts around 2 mm in from the left bezel. I've had a quick look on the net, other users have reported the same issue.

Any other local Surface Pro 3 users experiencing this?

NZCrusader

646 posts

Ultimate Geek
+1 received by user: 230

#1297843 4-May-2015 18:31

A friend also experienced this.

A Microsoft support tech advised that it is known and they were part of a bad batch.
Get in touch with them and have it sent back.

NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#1297862 4-May-2015 18:56

Have you got a picture you can upload, would be interested to see? I have had a Dell LCD monitor fail with a vertical line before from the top to bottom of the screen which sometime appeared after the monitor had heated up.

TwoSeven

1712 posts

Uber Geek
+1 received by user: 304

Subscriber

#1298529 5-May-2015 17:22

I had a similar problem with my Surface pro. Ended up filling in an RMA form and following the process, took a week for the replacement to arrive and has worked fine ever since. In my case the band was an inch away on the right side.

Software Engineer
(the practice of real science, engineering and management)
A.I. (Automation rebranded)
Gender Neutral
(a person who believes in equality and who does not believe in/use stereotypes. Examples such as gender, binary, nonbinary, male/female etc.)

...they/their/them...