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2680 posts

Uber Geek
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Topic # 171888 4-May-2015 17:47
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We have two Surface Pro 3 i5 machines - both purchased about 10 months ago - and both have developed a faint yellow band on the left hand side of the screen. The band runs from top to bottom of screen, is about 3 mm thick, and starts around 2 mm in from the left bezel. I've had a quick look on the net, other users have reported the same issue.

Any other local Surface Pro 3 users experiencing this?

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646 posts

Ultimate Geek
+1 received by user: 228

  Reply # 1297843 4-May-2015 18:31
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A friend also experienced this.

A Microsoft support tech advised that it is known and they were part of a bad batch.
Get in touch with them and have it sent back.

NZ / AU Battlefield 4 Gaming Community

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Uber Geek
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  Reply # 1297862 4-May-2015 18:56
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Have you got a picture you can upload, would be interested to see? I have had a Dell LCD monitor fail with a vertical line before from the top to bottom of the screen which sometime appeared after the monitor had heated up.


1328 posts

Uber Geek
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  Reply # 1298529 5-May-2015 17:22
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I had a similar problem with my Surface pro.  Ended up filling in an RMA form and following the process, took a week for the replacement to arrive and has worked fine ever since.  In my case the band was an inch away on the right side.

Software Engineer


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