Windows Vista downgrade to Windows XP reinstall KEYBOARD problem

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courtsjoe

16 posts

Geek

Topic # 17248 18-Nov-2007 23:40

Ok guys, not sure if anyone know sanythign about this... its pretty bizzarre.

I must have reinstaleld win xp pro hundreds of times on various different machines.

i have recently acquired a v6000 compaq laptop which im downgrading from vista to XP pro... when the stragest thing happend:

boots by cd no problem, installation goes normally until it tells me to type the product key in

I CANT!!! because some of the keys have lost fuinctionality - the Q W < > backspace and a whole lot of other keys

really weird, but i cant type the code in because some of the letters in the sequence the keys dont work

ive never heard about this before and the keyboard works fine when it was on vista...

any ideas????

rscole86

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Reply # 95834 18-Nov-2007 23:57

Have you tried putting Vista back on? Do the keys still work then?

Have you tried putting in a Linux distro, again just to make sure that the keypad is actually working still?

courtsjoe

16 posts

Geek

Reply # 95904 19-Nov-2007 11:58

yes just installed a pirate copy of vista which only works for 30 days as a test run as i couldnt access the recovery partion after reinstalling XP.

jumped on note pad and q w e r dont work, backspace etc etc

its really strange

Tarq57

156 posts

Master Geek

Reply # 96007 19-Nov-2007 20:19

From what I've read, I believe this may be a hardware compatibility issue. Some laptops, designed for vista, don't have hardware that works with XP on board. I've read about folk having to download drivers etc if they want to downgrade. Try Here:http://welcome.hp.com/country/us/en/support.html
or contact the vebdor of the computer direct to obtain these.

tonyhughes

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Reply # 96008 19-Nov-2007 20:28

courtsjoe:
yes just installed a pirate copy of vista which only works for 30 days as a test run as i couldnt access the recovery partion after reinstalling XP.

jumped on note pad and q w e r dont work, backspace etc etc

its really strange

Im with Tarq... problem is probably related to the laptop being designed to run Vista....

BUT....

Im not preaching here, but one should consider that coming on to a forum and saying "My pirated operating system is having trouble, whatever should I do?" presents not only a question or three, but some answers within itself.

You really should get a legitimate XP CD before going any further, as your problems could be stemming from a bad/corrupted/tinkered copy of the software...

BartManGeek

187 posts

Master Geek

Reply # 96053 20-Nov-2007 11:32

Being a HP hardware guru - it sounds like the keyboard is shot.
Whenever you get several keys in a row or column not working suggests part of the matrix that controls those keys is open circuit.
Log a warranty claim with HP.

courtsjoe

16 posts

Geek

Reply # 96098 20-Nov-2007 16:37

ok fair enough.. the copy of XP was legit, just the vista wasnt (that was for demo purpose only to see if keyboard worked as couldnt access recovery partion)

its not under warranty as its a 2nd hand unit, where should i take it?

mutual service centre?

how much do you think it would cost mr HP guru?

BartManGeek

187 posts

Master Geek

Reply # 96100 20-Nov-2007 16:56

keyboard would be about $180 plus an hours labour at the most
where are you located as I may be able to point you in the right direction for reliable service...