Hello,
I am reinstalling windows 7 for a work colleague as his computer was running slowly and had viruses, It is a Compaq and has a windows vista sticker and product key on it however they said at some stage the hard drive failed and someone put in a new one and put on windows 7.
So I reinstalled windows 7 and used the product key they had, however I get an error and so I went to Microsoft support. they said the product key is blocked and cannot help me!
So I am stuck as to what to do. I would reinstall vista with the key on the bottom but I don't have a OS disc or recovery discs for this computer?
What Can I do?
Thanks,
Taylor