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Forums › Microsoft Windows › Win 7 NIC issue


508 posts

Ultimate Geek


# 173744 4-Jun-2015 10:55
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Hi guys
Have encountered a strange issue with 2 PC's.  Both have identical installs and only run 1 application.
After an idle period, the NIC disconnects and requires a disable/enable to re-establish comms.  The on-board network port remains active and functional.  Issue is with the secondary card.
Are there any power management or card specific settings to stop this from happening?

OS is Win 7 64Bit

I have had a scrounge around the settings and cannot see anything that would be stopping the card, initially thought it was power management.

Thoughts welcome

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1076 posts

Uber Geek

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  # 1317292 4-Jun-2015 11:28
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Have you checked the Power Management tab on the Properties of the device in Device Manager? There may be something there.







508 posts

Ultimate Geek


  # 1317304 4-Jun-2015 11:41
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Thanks for that, never seen it before.
Will see how it goes

Cheers 

 
 
 
 


3880 posts

Uber Geek

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  # 1317371 4-Jun-2015 13:19
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^ What he said but a bit more info.

https://support.microsoft.com/en-us/kb/2740020




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1914 posts

Uber Geek


  # 1317830 5-Jun-2015 11:25
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Also look for  'reduce link speed' in the network cards power management & turn that off.
You may even have to upgrade the drivers to disable that.



508 posts

Ultimate Geek


  # 1317852 5-Jun-2015 12:10
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Cheers, turned both off for the NIC.  seems to be stable last 12hrs.  will monitor for a little longer



508 posts

Ultimate Geek


  # 1340430 10-Jul-2015 10:46
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Just incase this lurks someone else, there was a PCI power management setting in the BIOS that was causing issue coupled with the power management in Windows. 
Changed power to performance also 

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