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2686 posts

Uber Geek


# 180484 10-Sep-2015 19:07
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So I am not sure if this is a Windows 10 problem, but I've found out that I can't seem to keep Restricted Mode on YouTube off these days. It never was turned on in the first place? 

Secondly, Chrome's incognito mode seems to have disappeared? Like clicking the shortcut Ctrl + Shift + N won't work either. Not to mention Microsoft Edge's InPrivate Browsing mode won't work either. 

I have a feeling this has something to do with Windows Family Safety which I can't seem to get rid of! I've added myself as an adult but it still has all these problems! Is it a Family Safety issue? Another reason why I need Family Safety on my account is that some/most apps won't download on Windows Phone if it's not set up. 

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2686 posts

Uber Geek


  # 1386225 12-Sep-2015 14:41
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Does anybody have a solution to this please?

92 posts

Master Geek

  # 1388610 16-Sep-2015 16:11
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Basically your account has restricted browsing turned on via family safety.

Log into 
Under your family there will be child accounts. Your account is probably in the child accounts section.
Click on the account name and go to web browsing and turn 'block inappropriate websites' to off.
Alternatively remove your account from your family child accounts

Check to see your account isnt a child account on the computer
Go to Start -> Settings -> Account -> Your account
Check to see if you are an Admin or Standard account (and not child).


2686 posts

Uber Geek


  # 1388671 16-Sep-2015 19:24
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I don't have any accounts under Child, as I am the administrator. When I go into FSS, it lets me add a Child, which probably means that I have an adult account and that I do have permissions. However, Restricted Mode is still locked to 'On' in YouTube.

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