He has Office 2007 Pro running on a laptop and uses Outlook for mail, ISP is Snap (2Degrees)
He recently bought a new desktop and has successfully upgraded it to Windows 10 and installed the same version of Office on it.
Outlook on the new desktop has been set up but does not receive any mail. I got him to change the Outlook settings from POP to IMAP and he now reliably receives mail on the phone as well as the laptop, prior to this mail delivery to the phone was sporadic, but still nothing to the desktop machine.
Should he be able to get mail delivered across all 3 devices? Eventually the laptop will be retired but he needs to reliably receive email on the desktop before he is willing to do that.
Thanks.