Very slow wi fi Windows 10/SP 4

Forums › Microsoft Windows › Very slow wi fi Windows 10/SP 4

Geektastic

11875 posts

Uber Geek
+1 received by user: 3852

Trusted

Lifetime subscriber

Topic # 191445 4-Feb-2016 13:23

My Surface Pro is connected to a 5Ghz network and the router is about 18 inches away from the device.

Normally very fast - Speed Test on my iPhone is showing 30 Mbps.

Speed Test on the SP 4 is showing 4Mbps.

Any ideas why?

Brumfondl

964 posts

Ultimate Geek
+1 received by user: 415

Trusted

Subscriber

Reply # 1485181 4-Feb-2016 13:32

Possibly have a look here: http://answers.microsoft.com/en-us/surface/forum/surfpro4-surfnetwork/slow-internet-on-surface-pro-4/12c78389-636e-434e-b762-c369e53c1128?auth=1

I think WiFi issues are common on the Pro 4.

Jase2985

7733 posts

Uber Geek
+1 received by user: 2556

Subscriber

Reply # 1485182 4-Feb-2016 13:32

something wrong with your other thread on this?

http://www.geekzone.co.nz/forums.asp?ForumId=66&TopicId=189296

Geektastic

11875 posts

Uber Geek
+1 received by user: 3852

Trusted

Lifetime subscriber

Reply # 1485184 4-Feb-2016 13:37

Jase2985:

something wrong with your other thread on this?

http://www.geekzone.co.nz/forums.asp?ForumId=66&TopicId=189296

That problem was then. This is now.

Jase2985

7733 posts

Uber Geek
+1 received by user: 2556

Subscriber

Reply # 1485186 4-Feb-2016 13:40

how is it any different? looks the same to me

Geektastic

11875 posts

Uber Geek
+1 received by user: 3852

Trusted

Lifetime subscriber

Reply # 1485188 4-Feb-2016 13:41

OK. If anyone else has this issue this worked.

1) Switch internet access device setting to 5GHz only not auto

2) Forget the 5GHz network then re-connect.