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freitasm

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#191794 16-Feb-2016 22:16
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I have one HP Folio 13 laptop running Windows 10 Professional that goes to sleep too fast - even it shouldn't even go to sleep.

 

Windows 10 fresh install, Intel drivers applied. Hibernation is disabled. Power Settings is 15 minutes to sleep on battery and no sleep on power. The laptop is constantly powered - and still goes to sleep sometimes in just a couple of minutes.

 

Is there a way to see why it is going to sleep when the settings clearly state to keep display always on and never sleep?

 

Thanks!





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CYaBro
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  #1493540 17-Feb-2016 00:56
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Haven't seen one of those before but could it be a power setting in some hp software that's overriding Windows ?
Have you updated the bios lately?




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freitasm

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  #1493541 17-Feb-2016 01:00
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Yes, running latest BIOS and don't run any HP software. Drivers are HP or Windows when available.





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  #1493544 17-Feb-2016 01:08
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freitasm: Yes, running latest BIOS and don't run any HP software. Drivers are HP or Windows when available.

 

 

 

First try: powercfg -restoredefaultschemes  will reset your power schemes

 

Remove all HP drivers and see if it still happens, if it doesn't work your way back.

 

 

 

Do you have a link to the driver download page?

 

 




mdf

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  #1494257 17-Feb-2016 20:12
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I might have had a similar issue on a Win8.1 machine. The power settings kept resetting themselves to the sleep defaults (no idea why). I ended up with a powercfg script that would periodically (daily?) change the sleep settings to what I wanted.

 

Might be a bit different though - it sounds like when you check the power settings they haven't changed back to the defaults?


freitasm

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  #1494293 17-Feb-2016 20:23
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No they haven't changed from what I set. The HP drivers are just the trackpad, NFC. Everything else is Microsoft or Intel reference drivers.

 

Will try the reset later today, thanks.





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mdf

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  #1494359 17-Feb-2016 20:36
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FWIW, I had a bluetooth and network driver issue on a Sony Vaio notebook. The "restore to factory defaults" option didn't sort it out, but an absolutely brand spanking install from a USB stick has it purring along beautifully.


HP

 
 
 
 

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freitasm

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  #1495290 18-Feb-2016 21:48
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I've noticed an Intel Energy Monitor service running and an Intel System Report. The Intel System Report would usually consume all the spare CPU cycles - these are related to Intel Driver Update Utility. Uninstalled the application, services disappeared, no more high CPU utilisation and side effect, Power Configurations are now respected...

 

Go figure.





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  #1495292 18-Feb-2016 21:52
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I've seen an adage "don't trust software made by hardware companies". This instance seems par for the course...


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  #1495310 18-Feb-2016 22:35
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+1 too much crap these days, I don't want to install all the system software for their platforms on a home PC... Intel anti-theft technology etc..


freitasm

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  #1495327 18-Feb-2016 23:24
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I don't install either but the Driver Update utility should be just that - check what's installed and suggests updates. Should have nothing to do with managing power.

 

Arghhhhh.





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  #1495347 19-Feb-2016 01:11
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Run sfc/scannow.

 

This is actually fixing a lot of issues in Windows 10.





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  #1495363 19-Feb-2016 07:32
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freitasm: I don't install either but the Driver Update utility should be just that - check what's installed and suggests updates. Should have nothing to do with managing power.

 

Indeed. Drivers should just be drivers.

 

I installed Windows 10 (clean install) on my spare PC and it automatically installed an Intel graphics utility of some sort. It integrated itself into Explorer's right-click menu, and it doesn't even conform to Windows' own UI standards, yet this is provided "out of the box". It shows a complete disregard for quality and is one of many things that made me hesitant about Win 10 as a whole.


freitasm

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  #1495367 19-Feb-2016 07:42
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Confirmed this laptop is now working as intended, after an overnight test...





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