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freitasm

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#192002 23-Feb-2016 21:52
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The Windows 10 Store is greyed out on my laptop - 1511 with all updates, not preview.

 

When clicked it won't open - or do anything really.

 

Anyone seen this?





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Batman
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  #1498165 23-Feb-2016 22:24
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Better than mine. None of the "metro" apps work. A box appears and disappears as soon as it appears. That's that. Can't be bothered chasing it now.




Brumfondl
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  #1498240 24-Feb-2016 07:33
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Could be related, the Xbox live store has had ongoing issues since Monday which MSFT are working to resolve.



timmmay
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  #1498268 24-Feb-2016 08:43
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You're probably better off without it.


littleheaven
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  #1498621 24-Feb-2016 16:07
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Yeah, my Windows app store doesn't work either, but since it's not my main computer I've not been sufficiently compelled to try to fix it.





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freitasm

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  #1498690 24-Feb-2016 17:46
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Brumfondl:

 

Possibly try this?

 

http://www.tenforums.com/tutorials/15057-store-cache-clear-reset-windows-10-a.html 

 

 

Thanks. Just tried this and the store is still greyed out and won't start.





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Brumfondl
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  #1498694 24-Feb-2016 17:52
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Possibly this then?

 

 

 

1. Open Command Prompt as administrator
2. Type "sfc /scannow"
3. Once it is complete type " dism /online /cleanup-image /restorehealth"
4. Restart your PC
5. Open Powershell as admin
6. Type: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

 

 

 

Taken from here:

 

http://www.tenforums.com/general-discussion/10791-standard-apps-store-app-all-greyed-out.html






 
 
 

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freitasm

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  #1498715 24-Feb-2016 18:56
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Ok, tried that. svc /scannow found one corrupt file (opencl.dll) which it's not really related to this (so I'd think).

 

DISM finished with error 0x800f081f Source files could not be found.

 

Get-AppxPackage updated some, failed for some complaining about higher versions already installed. Some apps I had removed came back. And store is still greyed out.





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JayADee
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  #1498927 25-Feb-2016 07:26
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I think you can ignore that SFC result. If I remember correctly it's a video graphic related dll that isn't "incorrect" just misidentified as an issue. If I remember it's a Microsoft updated version and will just replace itself again if you change it to the original which "fixes" the scan results.


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  #1498931 25-Feb-2016 07:43
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any errors in the eventlog?  you probably have something in App log - :        Microsoft-Windows-Immersive-Shell

 

try WSRESET?

 

if that fails, Can you run WSCollect at your command prompt and send the results to me

 

 

 

 


freitasm

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  #1505096 2-Mar-2016 17:44
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Sorry @nathan only saw your reply now. I think it's more than the Store. This is what I see when I try opening an image:

 





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freitasm

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  #1505168 2-Mar-2016 19:49
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Brumfondl:

 

Possibly this then?

 

1. Open Command Prompt as administrator
2. Type "sfc /scannow"
3. Once it is complete type " dism /online /cleanup-image /restorehealth"
4. Restart your PC
5. Open Powershell as admin
6. Type: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

 

Taken from here:

 

http://www.tenforums.com/general-discussion/10791-standard-apps-store-app-all-greyed-out.html

 

 

Which possibly caused the last problem because I found this warning somewhere else: "After the November Update, if you use this method  to fix this problem using the Appx PowerShell cmdlet, it may break your Windows Store apps. So we recommend that you do not try it now."





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freitasm

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  #1506459 5-Mar-2016 14:25
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Right. Couldn't stand this anymore as started getting some strange "stub error" messages.

 

Windows 10 reset it is. On the bright side, looking at the HP website I found newer drivers for almost everything - including a new BIOS released last week. Unfortunately the fingerprint scanner, which worked before, now won't work, with either new or older driver. No matter.

 

It seems the old "Make sure you do a fresh install every six months" is still very much alive.

 

On the bright side, all my data was left intact, so both OneDrive and Crashplan only really scanned the data and didn't have to upload or download anything.

 

Interestingly "Go to OneDrive.com" on OneDrive systray menu still links to skydrive.com then redirects to onedrive.com... Didn't Microsoft had enough time to change this small thing?





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Incindre
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  #1507320 7-Mar-2016 10:31
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littleheaven:

 

Yeah, my Windows app store doesn't work either, but since it's not my main computer I've not been sufficiently compelled to try to fix it.

 

 

I'm loving the near complete apathy towards the Windows Store... I'm sure everyone will sing a different tune if Microsoft get their iron grip around app distribution.


JayADee
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  #1507395 7-Mar-2016 12:12
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Incindre:

 

littleheaven:

 

Yeah, my Windows app store doesn't work either, but since it's not my main computer I've not been sufficiently compelled to try to fix it.

 

 

I'm loving the near complete apathy towards the Windows Store... I'm sure everyone will sing a different tune if Microsoft get their iron grip around app distribution.

 

 

 

 

I can't see that happening... game developers just wouldn't develop for it surely? And then gamers wouldn't need PCs, they'd just buy consoles. It would be shooting themselves in the foot wouldn't it?

 

 

 

Edit: I use about three free Microsoft store apps, I like them. I use desktop stuff for non-leisure software.


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