windows 10 admin problems...

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jandal160165

170 posts

Master Geek

#201435 18-Aug-2016 11:49

Hi, trying to help someone else. When we bring up command prompt and type in net user. It lists 3 accounts admin, guest, and Ken Example.

When we give the admin account admin privileges... thats ok (appears to be).

When we give the Ken Example account admin privileges it says account not recognized.

Then shutting down pc and logging into the admin account he is still unable to delete programs (doesnt have admin prvileges)

Any ideas guys?

Thanks

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17105 posts

Uber Geek

Lifetime subscriber

#1613705 18-Aug-2016 12:24

No idea. There have been past instances where command line tools operate different to the gui tools. Try again with a gui tool, or if that is not possible try powershell.

jandal160165

170 posts

Master Geek

#1613711 18-Aug-2016 12:38

Ok thanks for the reply. Will try again later. There is a couple of issues. Its like his user profile is corrupted. I see some registry fixes etc. But its hopeless doing this 3rd hand...... cheers

1101

3122 posts

Uber Geek

#1613745 18-Aug-2016 13:32

jandal160165:

When we give the admin account admin privileges... thats ok (appears to be).

Then shutting down pc and logging into the admin account he is still unable to delete programs (doesnt have admin prvileges)

does admin have administrator rights , or not
or is the admin a/c losing rights after a reboot

Who are you logging in as to give these a/c's administrator rights ?

try making a new a/c profile, see if you can give that new profile administrator rights

ghettomaster

387 posts

Ultimate Geek

#1613748 18-Aug-2016 13:51

if the username has a space in it, try putting speech marks around it. Alternatively if the username itself does not, be sure you are using that.

jandal160165

170 posts

Master Geek

#1613804 18-Aug-2016 16:00

1101:

jandal160165:

When we give the admin account admin privileges... thats ok (appears to be).

Then shutting down pc and logging into the admin account he is still unable to delete programs (doesnt have admin prvileges)

??

does admin have administrator rights , or not

Admin has never had Admin rights.
or is the admin a/c losing rights after a reboot

Who are you logging in as to give these a/c's administrator rights ?

A great question. Will check that again.

try making a new a/c profile, see if you can give that new profile administrator rights

Will definitely try this.

jandal160165

170 posts

Master Geek

#1613806 18-Aug-2016 16:01

ghettomaster:

if the username has a space in it, try putting speech marks around it. Alternatively if the username itself does not, be sure you are using that.

Ok will try that. Thanks again.

Athlonite

1828 posts

Uber Geek
Inactive user

#1613809 18-Aug-2016 16:09

open this

Control Panel\All Control Panel Items\User Accounts

and then change the user account type to :: Administrator from standard

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jandal160165

170 posts

Master Geek

#1613816 18-Aug-2016 16:20

Hi,

found that menu but that option was greyed out. When we check the account names from the command prompt we get a list of three names.

Admin

Guest

Ken Example

When you use the command to check the account names...(forgot what we used) every other one comes up fine. But Ken Example is user not found.

Even though in the windows 10 gui its there. Something wrong with his account. We will try later with all the suggestions mentioned thus far.

Great response guys. Much appreciated

Athlonite

1828 posts

Uber Geek
Inactive user

#1613829 18-Aug-2016 16:40

He wouldn't be using a MS account to sign in would he if so change it to a local account then make him an administrator or standard user either one should allow him to uninstall or delete stuff

jandal160165

170 posts

Master Geek

#1613866 18-Aug-2016 17:11

Athlonite:

He wouldn't be using a MS account to sign in would he if so change it to a local account then make him an administrator or standard user either one should allow him to uninstall or delete stuff

I don't know what an MS account is? He could be.. I haven't had much time on windows 10 at all. I will research it up.

thanks

gzt

17105 posts

Uber Geek

Lifetime subscriber

#1613925 18-Aug-2016 19:18

New feature in 8&10. Sign in to machine with outlook.com user account etc (where not disabled/enabled by policy).

jandal160165

170 posts

Master Geek

#1613992 18-Aug-2016 21:32

Hi,

where to begin. All accounts are definitely local accounts. All accounts are showing as admin. But still unable to delete any programs in the control panel.

Using admin command prompt gave admin rights to the Ken Example account using quotes. Worked a treat in the terminal window showing as admin... but unable to delete any programs in either account. Admin or Ken Example.

We were logged into the admin account.. Tried making a new account using gui in control panel and the blue ring spun for a bit then nothing happened.

going back to the command prompt and typing net user there is another account there.... free upgrade was too much to pay for this... pleased i turned it down at the moment anyhow.

Found some other things online I will go on with.

http://www.tenforums.com/tutorials/2969-administrator-account-enable-disable-windows-10-a.html

Will let you know how I get on.

Athlonite

1828 posts

Uber Geek
Inactive user

#1614182 19-Aug-2016 10:32

What do you mean by this "But still unable to delete any programs in the control panel."

are you trying uninstall programs via the Programs and Features option or are you trying to delete actual control panel items

jandal160165

170 posts

Master Geek

#1614184 19-Aug-2016 10:41

Athlonite:

What do you mean by this "But still unable to delete any programs in the control panel."

are you trying uninstall programs via the Programs and Features option or are you trying to delete actual control panel items

Sorry, we are trying to uninstall programs vita the Programs and Features option. But it says "you don't have permissions..... something"

Maybe we should revoke admin permissions for all accounts with cmd prompt and then redo them.... and see what happens.

stevenz

2802 posts

Uber Geek

#1614243 19-Aug-2016 11:11

Press Windows key + R

Type compmgmt.msc

Go to System Tools --> Local Users and Groups --> Users

Double-click on the account you want to have admin priviliges

Ensure "Account is disabled" is NOT ticked and that "Account is locked out" is either not ticked, or completely greyed out.

Go to the "Member Of" tab, click "Add"

Type "Administrators"

Press OK and close everything down.

The only obvious issue I can think during this process is that the Administrator account might be disabled by default, in which case the first regular user account added to the system should've had full admin rights to begin with.

@KnightNZ

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