Outlook 2010 won't stay as default email client

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Satch

1985 posts

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#209015 9-Mar-2017 12:17

Hi,

I am having trouble keeping Outlook 2010 as my default email client. After every reboot I have to set it as the default again, otherwise an mailto email links will open Gmail in Chrome. This is on a Windows 7 Professional 64 bit PC.

I've tried Googling this issue but all hits appear to only explain how to set Outlook as default (which I know how to do but the change doesn't stick after a reboot.

Does anyone know the solution to this? Is there any more information I need to reply to help troubleshoot this issue?

Cheers.

robjg63

4096 posts

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#1733688 9-Mar-2017 13:54

You dont have any extensions installed in chrome that handle mail do you?

Settings/Extensions

EDIT: You could also try uninstalling chrome - see how windows behaves, then re-install....

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

ANglEAUT

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#1734069 9-Mar-2017 22:44

Maybe the problem isn't with your Outlook, but with Google Chrome? It could have registered to have gmail.com registered as the default handler for mailto: links.

Open Settings -> Privacy -> Content Settings -> Handlers & have a look.

Here is an explanation of how to set up Gmail to become your default option: https://blog.hubspot.com/marketing/set-gmail-as-browser-default-email-client-ht

Google Chrome prompt to change mail handler

Google Chrome prompting you to change the default handler for mailto: links. Image linked directly from above site.

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Satch

1985 posts

Uber Geek

#1734350 10-Mar-2017 12:55

robjg63:

You dont have any extensions installed in chrome that handle mail do you?

Settings/Extensions

EDIT: You could also try uninstalling chrome - see how windows behaves, then re-install....

No Chrome extensions that would impact email.

Uninstalling Chrome is an option that I'm trying to avoid but is a good one.

Thanks for your help.

Satch

1985 posts

Uber Geek

#1734351 10-Mar-2017 12:55

IcI:

Maybe the problem isn't with your Outlook, but with Google Chrome? It could have registered to have gmail.com registered as the default handler for mailto: links.

Open Settings -> Privacy -> Content Settings -> Handlers & have a look.

Here is an explanation of how to set up Gmail to become your default option: https://blog.hubspot.com/marketing/set-gmail-as-browser-default-email-client-ht

Google Chrome prompting you to change the default handler for mailto: links. Image linked directly from above site.

Thank you. I have tried your suggestion and will see how it goes.

ANglEAUT

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#1734397 10-Mar-2017 14:35

Satch:

robjg63: ... EDIT: You could also try uninstalling chrome - see how windows behaves, then re-install....

... Uninstalling Chrome is an option that I'm trying to avoid ...

Why are you trying to avoid uninstalling Chrome? If you are signed in with your Google account into Chrome itself, your settings & extensions & bookmarks can sync with the cloud. That means after a reinstall, everything will be back to your own envirnment instead of the blank defaults.

See https://www.howtogeek.com/207614/everything-you-need-to-know-about-google-chromes-profile-switcher/

and https://support.google.com/chrome/answer/165139

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

Satch

1985 posts

Uber Geek

#1734416 10-Mar-2017 14:56

IcI:

Why are you trying to avoid uninstalling Chrome? If you are signed in with your Google account into Chrome itself, your settings & extensions & bookmarks can sync with the cloud. That means after a reinstall, everything will be back to your own envirnment instead of the blank defaults.

See https://www.howtogeek.com/207614/everything-you-need-to-know-about-google-chromes-profile-switcher/

and https://support.google.com/chrome/answer/165139

Lazy ;). Plus I am sure I have already done this (solving another issue) so doing it again probably won't help (although it might of course...)

Satch

1985 posts

Uber Geek

#1736289 14-Mar-2017 12:16

Satch:

IcI:

Maybe the problem isn't with your Outlook, but with Google Chrome? It could have registered to have gmail.com registered as the default handler for mailto: links.

Open Settings -> Privacy -> Content Settings -> Handlers & have a look.

Here is an explanation of how to set up Gmail to become your default option: https://blog.hubspot.com/marketing/set-gmail-as-browser-default-email-client-ht

Google Chrome prompting you to change the default handler for mailto: links. Image linked directly from above site.

Thank you. I have tried your suggestion and will see how it goes.

So far so good after a couple of reboots. Will keep monitoring it.

Equinox IT

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ANglEAUT

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#1736484 14-Mar-2017 19:41

Satch:

Satch:

IcI:

Maybe the problem isn't with your Outlook, but with Google Chrome? It could have registered to have gmail.com registered as the default handler for mailto: links.

Open Settings -> Privacy -> Content Settings -> Handlers & have a look.

Here is an explanation of how to set up Gmail to become your default option: https://blog.hubspot.com/marketing/set-gmail-as-browser-default-email-client-ht

Google Chrome prompting you to change the default handler for mailto: links. Image linked directly from above site.

Thank you. I have tried your suggestion and will see how it goes.

So far so good after a couple of reboots. Will keep monitoring it.

Glad to hear it. Please remember to tick the post as answered when you are happy about the solution.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.